Response from weber.comBy Consumer Care, Weber, November 21, 2025
Thank you for your feedback. We are sorry to hear the left burner would not ignite. We sincerely apologize for the inconvenience this has caused you. Rest assured, we are working to ensure we get you back to grilling. Please don’t hesitate to reach out to us for further assistance. Thank you!
Weber grills are the best grills made my last Weber grill is still working after 20 years the auto sparker is still working great gave it to my neighbor and he is still using it I won’t ever buy anything but Weber
I love ths little grill. It cooks evenly. It certaily is big enough for a dozen hamburgers. There are two of us and it is a perfect size for our needs and yet big enough for entertaining.
Since it's just my wife and I left at home this smaller grill works out perfectly!! It starts easily and maintains temp well!! Best of all was the price we paid........very happy overall!!
We bought a spirit grill I don't like the 2 burners in the middle i like them back and front and side. I also hate that there is not back on the grill CATS AND ANIMALS ARE GETTING INSIDE FOR THE GREASE PAN AND CLEANING BRUSH! I have found our brush in the yard.....
Response from weber.comBy Consumer Care, Weber, August 5, 2025
We value your feedback. Thank you for sharing your experience with us. We are sorry for the disappointment with your new grill. We are always listening to our grillers to evolve and improve our products.
We would like to offer our support. Please look for our email outreach shortly. Thank you!
My first grilling experence with the Weber was hambergers (surprise). Everything was perfect. What made me very happy was the Weber Cover. It was tightened with Velcro straps. Brilliant idea.
I've had many Weber products over the years. This one is to replace a pellet grill from a different manufacturer that tried to be both a smoker and a grill and didn't do a great job at either. So now I have a nice Weber Propane grill to go with my Weber Smoky Mountain and things are great again.