Customer reviews from jlabaudio.com
JLab - Epic Pods ANC Adaptive ANC Dual-Driver Earbuds - Spatial Audio, 60+ Hour Battery Life and Dual Drivers feat. Knowles - Black
Average customer rating
4.5
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
106
4 Stars
34
3 Stars
8
2 Stars
1
1 Star
7
Customer Reviews for JLab - Epic Pods ANC Adaptive ANC Dual-Driver Earbuds - Spatial Audio, 60+ Hour Battery Life and Dual Drivers feat. Knowles - Black
Customer Rating
1
Trash
on April 11, 2026
Posted by: Ronnie W
Tapping doesn't change volume it either does nothing or it skips or pauses whatever I'm listening to. I can only adjust volume with my phone. The touch sensors are garbage, I'd rather have a button or knob than this crap. The noise canceling is non existent unless you consider sticking plastic in you ear to block sound to be noise canceling technology. I'm taking these back and getting something that actually works
Written by a customer while visiting jlabaudio.com
Customer Rating
5
JLab Enthusiast
on April 12, 2026
Posted by: Thomas D
I've stood by Jlab for almost 10 years. If not using their products for days as a professional military musician, they're used for ear safety, & personal daily enjoyment!
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Mr
on April 14, 2026
Posted by: Mark B
Great love them but hard to learn how to link my buds to the app
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Great present
on April 15, 2026
Posted by: Louise W
Sounds and works easy to setup and feel good in ears.
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Headphones
on April 18, 2026
Posted by: Alex P
Solid headphone. Good sound. Trying to learn better set up and sound control
Written by a customer while visiting jlabaudio.com
Customer Rating
5
Earbuds
on April 19, 2026
Posted by: Michael H
When I bought them, I had no idea that I could use an app on my phone and when I realized that I could use sounds as well the soothing sounds and fire and rain and stuff. I was completely amazed. I am very happy with my headphones using them for the rest of their duration thank you very much. I just wish I could make them louder. They don't seem loud enough. That's my only complaint and it's not really a complaint. It's just an observation.
Written by a customer while visiting jlabaudio.com
Customer Rating
4
Need clear instructions
on April 20, 2026
Posted by: Timothy M
Need clear instructions to pair and use the earbuds. Lost in translation
Written by a customer while visiting jlabaudio.com
Customer Rating
3
Good
on April 23, 2026
Posted by: Genaro R
They have a bug when connecting; it happened to me that I could only connect one and I had to restart for both to connect.
Written by a customer while visiting jlabaudio.com