Customer reviews from lg.com
LG - 7.3 Cu. Ft. Smart Electric Dryer with Steam and EasyLoad Door - Alpine White
Average customer rating
3.2
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
17
4 Stars
4
3 Stars
2
2 Stars
1
1 Star
15
Customer Reviews for LG - 7.3 Cu. Ft. Smart Electric Dryer with Steam and EasyLoad Door - Alpine White
Customer Rating
1
Torn clothing
on September 17, 2026
Posted by: Nora 14
First load and already a damaged shirt. Thought it was a fluke but I see other have had this same issue. Wish I had read the reviews on this site before I purchased. This is a design error for sure.
Quality
1
Features
5
Value
2
Response from lg.comBy LG, September 21, 2026
Hello, Nora. We appreciate you sharing your experience regarding your LG DLEX8600BE Dryer. Ensuring your laundry items are handled smoothly during every cycle is very important to us, and we want to help you get the best performance from your unit. As a brief troubleshooting step, inspecting the drum for any loose objects or snags and ensuring items are not caught along the door seal or lint filter housing before starting a load can help protect garments during rotation. You can also explore additional fabric care guidelines at https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749?srsltid=AU7gw4WCpNDzDoHac_nNeMzINBvt6kGQU-Ai8ySJ9WclkPJ_zpILNlc0. We are dedicated to providing support and evaluating options to ensure your appliance operates properly. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Written by a customer while visiting lg.com
Customer Rating
4
AI Drying cycle works great!
on September 16, 2026
Posted by: LG FAN 2
The dryer works really well. All the settings, the special AI driving drying mode and overall programmability make it a very useful dryer for our family! I would have given it a "5", but the unit did have an issue with the exhaust vent inside the dyer, as the dryer kept catching articles of clothing and ripping the item. HOW EVER, LG Service was able to replace the part and the dryer has worked well since the update!
Quality
4
Features
5
Value
5
Response from lg.comBy LG, September 16, 2026
Hi! It is wonderful to hear that the smart AI features and custom programs on your LG dryer are keeping laundry day running smoothly for the whole family! We appreciate you bringing that initial vent detail to our attention. We will definitely pass your feedback along to our product team, and we are glad our service team was able to get everything sorted out promptly for you. ^James
Written by a customer while visiting lg.com
Customer Rating
3
New Features Not an Advantage
on September 7, 2026
Posted by: Huffy2
Dryer has features but regret paying the high price for them. The top is not flat so stuff falls off when you wash and dry clothes. There is a check you have to take the time to push to ask if you have cleaned the lent out. Feature to cut off when things are dry but sometimes it cuts off too early.
Quality
4
Features
2
Value
3
Response from lg.comBy LG, September 8, 2026
Hi. Thank you for taking the time to share your review regarding your LG DLEX8600WE Dryer. We value your feedback on the features and design of your dryer, and we want to ensure you get the best drying performance out of your appliance. As a brief troubleshooting step, ensure that the Sensor Dry cycle moisture sensor bars inside the drum are clean and free of residue build-up, and try selecting a higher dryness level setting or using a Timed Dry cycle when drying small or mixed loads to prevent early shutoffs. You can review more information on why a dryer might shut off early at https://www.lg.com/us/support/help-library/lg-dryer-why-does-my-dryer-turn-off-abnormally--20150485215101?srsltid=AfmBOooo0C9jG8eug83cOfuOknHMLhZ9rb8sFfRFCQYMqqiOcJU9oAes. We are committed to providing you with reliable products and making sure your appliance meets your everyday laundry needs. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Written by a customer while visiting lg.com
Customer Rating
1
Worse Than The Earlier Version
on August 9, 2026
Posted by: MelFromAZ
from Paradise Valley, AZ
Like most unnecessary “upgrades”, this new version is terrible. The dryer light doesn’t work consistently. The clothes & dryer sheets get bunched up at the threshold of the door so everything comes out wrinkled. The machine is slanted so you cannot use the surface as a folding area because everything slides right off onto the floor. The lint trap is difficult to clean because it’s folded & all the lint collects in the crease. Also, for every load, you have to dial the knob through many menu options prior to even starting the machine. Lastly, it has a very sparse design which looks cheap.
Quality
2
Features
2
Value
2
Response from lg.comBy LG, August 13, 2026
Hi, Melanie. We appreciate you taking the time to share your review regarding your LG DLEX8600BE Dryer. We recognize your experience with the drum light consistency, clothes bunching at the door causing wrinkles, the slanting surface, lint filter cleaning, and menu navigation. To help reduce clothing wrinkles and support proper operation, ensure the dryer is properly leveled front-to-back and side-to-side using a bubble level, avoid overloading the drum so items tumble freely, and clear the lint filter before every load. You can also view helpful guidance on turning on the drum light at https://www.lg.com/us/support/help-library/lg-washer-how-to-activate-the-drum-light--1366663020592?srsltid=AfmBOopnbDBBWO0lMoL1ErLU-CFA0IycanUSz7txicYSviJIfZ-eS7qC and reducing wrinkles at https://www.lg.com/us/support/help-library/lg-dryer-troubleshooting-wrinkle-clothes--1337625976471?srsltid=AfmBOoqrqDCmkbhuu_9UAm5Eq6pqgZEIgD8SrMmrabncyt6wW87EGirF. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Written by a customer while visiting lg.com
Customer Rating
1
Disappointed to LG
on July 21, 2026
Posted by: Hebron
from Baton Rouge, LA
I was a fan of LG electronics.
But the clothes get tangled up and get stuck near the door.
Pros: Quality
Quality
1
Features
5
Value
4
Response from lg.comBy LG, July 22, 2026
Hello, Hebron. We appreciate you sharing your experience regarding your LG DLEX8600WE Dryer. We recognize your experience with clothes tangling and getting caught near the door area during a cycle. To help prevent items from snagging or catching, make sure the lint filter is seated completely flush in its housing and avoid overloading the drum so items can tumble freely. For additional guidance, you can review our support guide at https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749?srsltid=AfmBOorLvyMw0Rb5SrRIGE8uolq-Ghet-oEHZwjhihXlKJW6hWOhTbOM. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Written by a customer while visiting lg.com
Customer Rating
4
top is slanted
on July 20, 2026
Posted by: hellofromvi
SO far works well, there is a design flaw, it has a slanted top, who puts a slanted top on a dryer. The clothes basket wont stay on it, clothes that are folded slide off. This is crazy, has the designer ever done laundry ?
Response from lg.comBy LG, July 22, 2026
Hi! Thank you for sharing your review of your LG DLEX8600BE Dryer! We are glad to hear that it is performing well for your laundry needs. We also hear your feedback regarding the slanted top design and how it impacts folding and holding your laundry basket, and we will certainly share these details directly with our product design team for future improvements. If you ever need any assistance in the future, please feel free to reach out to @LGUSSupport. ^James
Written by a customer while visiting lg.com
Customer Rating
1
Horrible appliance
on July 20, 2026
Posted by: Sarai73
Stay away. Known manufacturing defect, yet LG still sells it. Don’t be fooled into buying this so-called high-end appliance. Not worth the headache. Will ruin your clothes- twists them up between the lint catcher and drum. So many of my clothes have been ruined and LG’s resolution team refused to call me back- I’ve been waiting for 5 weeks. Where are you?
Quality
1
Features
1
Value
1
Response from lg.comBy LG, July 22, 2026
Hello, Sarai. We appreciate you sharing your experience regarding your LG DLEX8600WE Dryer. We recognize your experience with clothes catching near the lint filter area and the follow-up communication from our team. To help prevent garments from snagging or twisting, make sure the lint filter is pushed completely down flush into its housing before starting a cycle. For additional step-by-step guidance, you can review our support article at https://www.lg.com/us/support/help-library/lg-dryer-clothes-are-damaged--20154720307749?srsltid=AfmBOorLvyMw0Rb5SrRIGE8uolq-Ghet-oEHZwjhihXlKJW6hWOhTbOM. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Love it
on July 17, 2026
Posted by: Dee DO
from Bronx, NY
Love my new dryer. My old LG was slowly dying and taking forever to dry. This new one is quick and efficient. I like the fact that I do not have to fill a container anymore with water for the steam feature, which I use a lot. Having it able to connect to the LG App is really convenient. I also like the duo door which is convenient for loading and unloading. Overall very happy and no complaints. My previous dryer lasted 14 years so I'm hoping this one does too.
Pros: ease of use, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy LG, July 19, 2026
Hi, Dee. Talk about an absolute laundry day evolution! We are beyond thrilled to hear how your new appliance is delivering such rapid efficiency, effortless smart app integration, and a highly accessible door design. Engineering long-lasting, innovative machines that eliminate the extra hassles and stand the test of time is exactly what we pride ourselves on. For any future assistance with your upgraded setup, feel free to connect with @LGUSSupport. ^James
Written by a customer while visiting lg.com