Customer reviews from hp.com
HP - OmniBook 5 16 inch Laptop Next Gen AI PC 16-ag1000nr AMD Ryzen AI 5 340 16GB RAM 512GB SSD Win 11 Silver - Glacier silver aluminum
Average customer rating
4.2 out of 5
4.2
(71 Reviews)
Open Ratings Snapshot
Rating breakdown 71 reviews
5 Stars
46
4 Stars
10
3 Stars
5
2 Stars
4
1 Star
6
90%of customers recommend this product. 
(
19 out of 21
)
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Customer Reviews for HP - OmniBook 5 16 inch Laptop Next Gen AI PC 16-ag1000nr AMD Ryzen AI 5 340 16GB RAM 512GB SSD Win 11 Silver - Glacier silver aluminum
Customer Rating
5 out of 5
5
Highly recommend
on January 13, 2026
Posted by: Zakslm.
from Scottsdale, AZ
Verified Purchase:Yes
I’m impressed with this laptop. It’s fast, thin and light and the graphics on the 16 inch screen are really nice. WiFi 6 connectivity is an improvement over previous generations.
Setup was fairly simple and went quickly. After updating Windows 11 and removing a few pre-installed apps that I didn’t want or need, installing apps went quickly and smoothly as well. Those apps (MS-Office, Chrome browser, utilities, etc.) and the standard Windows apps open quickly, run fast and smooth and I have not crashed no matter how many windows are open.
Only criticism thus far is that it took longer than expected or initially promised to customize and ship and it would be nice if it had an Ethernet connection and an SD card slot.
I highly recommend this laptop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Laptop
on January 13, 2026
Posted by: Do not publish mt review
Verified Purchase:Yes
it was easy
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great Workhorse Laptop
on January 9, 2026
Posted by: CSFF
from Annandale, VA
Verified Purchase:Yes
The laptop has been performing beyond my expectations. However, the only aspect I overlooked is the mouse pad left and right buttons. I miss those buttons - prefer over the one pad that requires multiple 'gestures' to control the mouse.
Overall the OmniBook 5 is a great workhorse laptop.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
So Far, So Good
on January 7, 2026
Posted by: leftylf
from OH
Verified Purchase:Yes
I have been transferring files and upgrading software with no issues to date. Old systems are a HP Envy desktop and HP laptop both limited to Win10 thus the upgrade. Both the old desktop and laptop are over 12 y/o so I trust HP quality.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
new laptop
on January 2, 2026
Posted by: Anonymous
from Erie PA
Verified Purchase:Yes
Quicker than my old one, can be taken away from modem and still use the WiFi
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
MID
on December 31, 2025
Posted by: Anonymous 5
Verified Purchase:Yes
Ok laptop. Some bloatware. Keyboard is a bit cramped. Some value but could have gottenit cheaper.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Easy to set up and use
on November 19, 2025
Posted by: Lisa WI
from Wisconsin
Verified Purchase:Yes
For the first time ever I didn't have computer support to transfer my old laptop to my new one. Using PCMover I found the process to be easy, even though it took almost 20 hours! Once my laptop was moved I only had to download my printer drivers and software to make the new system work like the old one. I am VERY impressed with the speed and ease of use for this system.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Like My New HP Laptop
on November 9, 2025
Posted by: Cliffmac
Verified Purchase:Yes
About the only problem (Fault) so far---is the placement of the laptop's "touch pad" location...Really causes problems when typing in messages, whatever, etc. One keeps "Fat-Fingering" touchpad and resets the location of the typing pointer etc. causing re-typing errors and numerous re-typing efforts!!!!!!!!!!! mcclelland051
Written by a customer while visiting hp.com
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