Customer reviews from hp.com
HP - Laptop 17-cn3123nr 17.3" Intel Core i5-1335U 16GB RAM 512GB SSD Win 11 Home - Silver
Average customer rating
4.5 out of 5
4.5
(61 Reviews)
Open Ratings Snapshot
Rating breakdown 61 reviews
5 Stars
45
4 Stars
12
3 Stars
0
2 Stars
0
1 Star
4
86%of customers recommend this product. 
(
24 out of 28
)
Best Buy Privacy Policy
Customer Reviews for HP - Laptop 17-cn3123nr 17.3" Intel Core i5-1335U 16GB RAM 512GB SSD Win 11 Home - Silver
Customer Rating
5 out of 5
5
Excellent laptop
on July 28, 2025
Posted by: Kirtal
Verified Purchase:Yes
I've owned HP computers before and always been extremely pleased. My previous laptop served me well for over ten years but it became unsupported so I had to move on. This new laptop lives up to expectations. Easy to set up and personalise. Sturdy construction but lightweight. And I love the large screen. Makes it great for watching a movie. The PC is fast. I only use it for browsing and some emails etc and seems a bit of a waste for just doing that. Makes everything a pleasure. Thank you HP for getting it right again.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
My first laptop
on July 13, 2023
Posted by: Churchdown
from Churchdown
Verified Purchase:Yes
Quite pleased with the laptop. Disappointed that it only has 2 USB ports. The capital/upper case key of the extra wifi keyboard does not always work.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Beautifully put together.
on July 24, 2024
Posted by: markaharris
Verified Purchase:Yes
Very nicely put together. My only criticisms would be that the power button is hidden in the top row of keys and the "return" key is too small. Also would prefer black keys rather than grey ones as more of a contrast against the silver body.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent product
on December 16, 2024
Posted by: lynne24
from Reading
Verified Purchase:Yes
Very fast delivery, and an excellent product, as always from HP.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Avoid HP
on August 19, 2025
Posted by: StevieG
from Inverness
Verified Purchase:Yes
1 star is too many. Screen was dead on arrival. HP must do zero quality control on their production line. How can you possibly ship a device to a customer that hasn't been given basic tests such as it displays something??
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Good product
on August 28, 2025
Posted by: Benji70
Verified Purchase:Yes
Good product.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
A laptop for all seasons
on July 19, 2023
Posted by: Orla
from Derby East Midlands
Verified Purchase:Yes
Having spent some time looking at and comparing laptops, my purchase was spot on.Since I am not specifically computer literate, the whole package was extremely helpful, very advanced I was pleased to be offered downloading all from my old laptop..moreover with fibre connection it is working at lightning speed.LASTLY but not least it is very competively priced and worth every penny
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Very solid with a comfortable key board
on June 20, 2024
Posted by: Scrapbooking 1
Verified Purchase:Yes
Hi .I am so delighted to have "Windows 11 " it's so easy to use and understand and to be honest I was rather sceptic purchasing this laptop top as I am 73 next month and felt slightly nervous buying it ,but probably one of my best purchases ever.
Written by a customer while visiting hp.com
Showing 17-24 of 61 results 
<< 1 2 3 4 5 ... 8 >>