Customer reviews from us.roborock.com
Roborock - Saros Z70 Robot Vacuum & Mop, OmniGrip Arm, 22,000Pa Suction, 3.14" Ultra Slim, Obstacle Avoidance, AdaptiLift Chassis - Silver
Average customer rating
4.3
(26 Reviews)
Rating breakdown 26 reviews
5 Stars
20
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
3
93%of customers recommend this product.
(
13 out of
14)
Customer Reviews for Roborock - Saros Z70 Robot Vacuum & Mop, OmniGrip Arm, 22,000Pa Suction, 3.14" Ultra Slim, Obstacle Avoidance, AdaptiLift Chassis - Silver
Customer Rating
5
Powerful, Smart, and Effortless Cleaning
on July 19, 2026
Posted by: Neeru
I bought Roborock Z70 on Thanksgiving in 2025. It was a good deal.
The Roborock Z70 has exceeded my expectations. It cleans both hard floors and carpets extremely well, picks up dust, pet hair, and debris, and navigates around furniture with impressive accuracy. The mapping is detailed, the app is easy to use, and the automatic cleaning features save a lot of time.
I especially like how quietly and efficiently it works. The suction power is strong, the mopping performance is excellent, and the robot requires very little supervision. You can schedule your cleaning time and day with features. It has made keeping my home clean much easier.
Overall, the Roborock Z70 is a high-quality, intelligent, and dependable robot vacuum. I highly recommend it to anyone looking for a premium cleaning solution.
The Roborock Z70 has exceeded my expectations. It cleans both hard floors and carpets extremely well, picks up dust, pet hair, and debris, and navigates around furniture with impressive accuracy. The mapping is detailed, the app is easy to use, and the automatic cleaning features save a lot of time.
I especially like how quietly and efficiently it works. The suction power is strong, the mopping performance is excellent, and the robot requires very little supervision. You can schedule your cleaning time and day with features. It has made keeping my home clean much easier.
Overall, the Roborock Z70 is a high-quality, intelligent, and dependable robot vacuum. I highly recommend it to anyone looking for a premium cleaning solution.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
5
robotic arm
on June 22, 2026
Posted by: bob
I bought this about 4 months ago and it has been excellent goes over everything. My old one wouldn't go around cords this one goes around them flawlessly
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Customer Rating
1
Terrible stay away from this company
on March 4, 2026
Posted by: GFyourself
I don't know how they can sell this product. It absolutely does not work sent this back before 30 days were up. No clue how this company is allowed to operate in the US market and charge customers these ridiculous prices for products that don't works. Good luck picking anything up with that claw it is just an absolute gimmick.
Response from us.roborock.comBy Roborock customer service, Roborock customer service, March 5, 2026
We are truly sorry to hear about your experience and completely understand your frustration. It’s disappointing to learn that the product did not perform as expected and that you felt the need to return it. We take feedback like yours very seriously and will share it with our team to help improve our products and services. If there’s anything we can still assist you with regarding your return or any unresolved issues, please don’t hesitate to reach out to us directly. We genuinely want to help.
Written by a customer while visiting us.roborock.com
Customer Rating
3
The Arm is useless until you can disable it for certain rooms.
on November 3, 2025
Posted by: Jon
Verified Purchase:Yes
It cleans great. But the arm is a gimmick until they add the ability to turn it on/off for certain rooms. Until then, it’s disabled, because I am tired of it picking up random clothes off my floor and moving them to the mud room until it runs out of battery or gets stuck.
I would recommend this to a friend!
Written by a customer while visiting us.roborock.com
Posted by: Jason B
Verified Purchase:Yes
I got this due to the arm but it's less than useless. It can't pick up anything but light shoes so no sneakers or mens shoes. Every day I come downstairs and the robot is "stuck" with its arm out and it has nothing in the arm. I have no idea why since there's nothing around it to pick up.
Doesn't pick up cat toys or socks either.
Written by a customer while visiting us.roborock.com
Customer Rating
3
Roboarm and obstacle avoidance are dissapointment
on November 3, 2025
Posted by: Igor
Verified Purchase:Yes
A roboarm is exceptionally slow and inefficient. It takes forever to move even one sleeper. The system does not recognize cat toys, wires, and low-profile obstacles. That was the entire reason to switch to this system. But it simply didn't live up to expectations.
Written by a customer while visiting us.roborock.com
Posted by: Dr. K
Verified Purchase:Yes
Love how much better my floors look. My allergies are much better too. I can clean my house from my office with the touch of a button. Before you use your machine I recommend doing a deep clean vacuum and mop. Then the machine can stay on top of the floors better.
Written by a customer while visiting us.roborock.com
Customer Rating
1
Useless
on October 30, 2025
Posted by: Fieldy
A useless piece of crap. It gets stuck almost every time and I have to pull it out. More than once it just shut itself off after bumping into a child seat. The robo-arm is utterly useless—works maybe 1 time out of 10. The last straw was when it failed to detect dog poop and smeared it all over the floor and carpets. I’m tossing it in the trash and wouldn’t recommend anyone waste this much money on this marketing crap.
No, I would not recommend this to a friend.
Response from us.roborock.comBy Roborock customer service, Roborock customer service, November 1, 2025
Hi, We are so sorry to know that there are issues with your robot vacuum.in this case, we are willing to help to resolve the issues. Please contact our support service team
Written by a customer while visiting us.roborock.com