Customer reviews from roku.com
Roku - Indoor Camera - Home Security - 1-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Average customer rating
4.5
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
440
4 Stars
44
3 Stars
12
2 Stars
10
1 Star
38
85%of customers recommend this product.
(
291 out of
341)
Customer Reviews for Roku - Indoor Camera - Home Security - 1-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Customer Rating
5
Pet monitoring
on July 28, 2023
Posted by: Tim59
from St Peters missouri
Very helpful when away from home to monitor our 2 dogs, and at times the dog sitter.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
GREAT RESOLUTION, VERSATILE
on July 28, 2023
Posted by: NACHORDINARYCAMERAFAN
from HAMPTON ROADS, VIRGINIA
I NOW OWN 7 OF THESE CAMERAS. AFTER THE FIRST THREE I STARTED BUYING ADDITIONAL ONES EITHER TO USE OR GIVE AWAY TO OTHERS. I THINK THE MINUTE-BY-MINUTE FILING SYSTEM ON THE MICRO SD CARD IS GREAT AND IF AN OWNER DOES NOT WISH TO SUBSCRIBE TO THE CLOUD STORAGE AND SERVICE OPTION, IT ALSO WORKS WELL. I HAVE BEEN LEANING TOWARDS THE SUBSCRIPTION FOR THE ADDITIONAL FEATURES OFFERED - SEARCH RECORDINGS BY CONTENT, A FEATURE THAT I THINK IS AWESOME AND WHEN CLOUD VIDEO / LIVE FEED SHARING BECOMES AN OPTION FOR FAMILY ROKU USERS, I'M PRETTY SURE I WILL SUBSCRIBE. I RECOMMENDED THESE CAMERAS TO ALL OF MY COWORKERS AND DEMONSTRATED THE FEATURES. YOU CANNOT GO WRONG FOR THE EASE OF SETUP, THE VALUE FOR FEATURES INCLUDED. I EVEN USE THEM FOR DASH CAMS IN OUR CAR.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Indoor cameras
on July 28, 2023
Posted by: pwrench
from NC
Bought these to keep an eye on my pet while I was at work, they gave notification to any one entering or moving around within the home
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Indoor camera
on July 28, 2023
Posted by: Amanda
from Saratoga springs, Ut
Got this to monitor my mom before she moved in with me and it has worked great. We were about an hr and a half away from her and this gave me thw peace of mind that she was ok. We now use it in her room to make sure she is ok at nights and it has been a life saver. This has taken the weight off of my shoulders. the picture quality is amazing and sound are amazing. The talking option is a little laggy and cuts off the sound from where the camera is but over all great for the price.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Mom with dementia, works great!
on July 28, 2023
Posted by: Ryan
from Moses Lake, WA
I use these to keep an eye on my mom who has dementia. Sometimes she'll get into trouble or do silly things like climb up onto an end table to put something up high. I'm terrified she'll fall and hurt herself while I'm at work and be stuck there, so I installed these. They've helped me keep an eye on her and know when I need to intervene with her independent lifestyle.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Easy easy easy!
on July 29, 2023
Posted by: Matt
from St Louis
Bought a few of these yo kick the tires and love them and the easy of the ability to see them on the tv.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Decent
on November 11, 2023
Posted by: Indoor Camera
from Waleska Georgia
I bought this because things of mine and my boyfriends started to go missing from our room because of our roommates. When we first got it and was on the free trial, everything was perfect. Now that the trial is over I cannot turn on the notifications for motion detection. Plus now the camera is picking up car lights coming in from the window every morning, which it wasn’t doing before. Product is decent for the price. Maybe it’s just the app but definitely won’t be getting another for home security at our next place of residence. Especially if the issue doesn’t resolve.
No, I would not recommend this to a friend.
Response from roku.comBy Roku Customer Advocate, November 17, 2023
Hi Natalie, thanks for taking a moment to share. We'd like to help! You should still be receiving notifications, even without a monthly subscription. The difference is that the notifications will be a snapshot of the motion that was detected, rather than a video recording that was available during the subscription's free trial.
If you're not receiving any notifications at all for new motion, this is unusual and our team can help. Please visit support.roku.com/contactus to begin chatting with an agent.
As a tip, if the car lights are causing too many notifications, you can create a detection zone within the camera settings that may help.
We hope to get your issues resolved soon!
Roku Customer Advocate
If you're not receiving any notifications at all for new motion, this is unusual and our team can help. Please visit support.roku.com/contactus to begin chatting with an agent.
As a tip, if the car lights are causing too many notifications, you can create a detection zone within the camera settings that may help.
We hope to get your issues resolved soon!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
3
Only Records For 12 Seconds
on December 29, 2023
Posted by: K9bitten
from Portland Maine
Has a great video quality but the problem is it will only record for 12 seconds when it detect motion. Not very useful.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, September 26, 2024
Hi there, this doesn't sound right, and we’re here to help. Each time your smart home camera detects motion or sound, it captures a video clip and saves up to 1-minute for as long as the camera is connected to power. With that being said, always ensure that the camera is securely connected to the power and internet. Try to plug the camera into a different power outlet and restart the router and modem. Ensure that the Roku Smart Home app and the camera’s firmware are up to date. If it still does not work, delete the camera from the app and re-set it up. Please follow the article for the detailed setup process:
https://support.roku.com/article/7714778678679. If the issue persists, please contact us at https://support.roku.com/contactus. We hope this helps. Roku Customer Advocate
https://support.roku.com/article/7714778678679. If the issue persists, please contact us at https://support.roku.com/contactus. We hope this helps. Roku Customer Advocate
Written by a customer while visiting roku.com