Customer reviews from roku.com
Roku - Indoor Camera - Home Security - 1-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Average customer rating
4.5
(544 Reviews)
Rating breakdown 544 reviews
5 Stars
440
4 Stars
44
3 Stars
12
2 Stars
10
1 Star
38
85%of customers recommend this product.
(
291 out of
341)
Customer Reviews for Roku - Indoor Camera - Home Security - 1-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Customer Rating
5
Peace of mind
on November 20, 2022
Posted by: Lex24nic
from Arizona
Gender:Female
[This review was collected as part of a promotion.] I particularly have this camera set up in my living room to watch my dogs while I’m at work. The quality of the picture is clear and there is no logging in time. I am able to check up on my dogs and my home at my convenience.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
Poor audio
on January 13, 2023
Posted by: Just me
from Washington State
Purchased 4 very disappointed in the sound quality, distortion in voice as well as background noises. Had wyze and was great but they tonow are having the same poor sound quality.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
on January 26, 2023
Posted by: Amleigh
from Colorado
I love the picture and quality of this camera and I love love love the fact that you can have the app on the tv. But I have to other band of cameras both to which with an SD card you have playback with this camera I don’t see the point in the SD. Card you have to pay money every month to get notifications and other than that you can only view live feed. Sucks for anyone that has a low income and can’t afford the monthly charge.
Written by a customer while visiting roku.com
Customer Rating
1
Works great then goes downhill
on November 20, 2024
Posted by: Joeyg
from Covington, LA
I have 3 cameras. The first one I got for my kids room. It worked great. Then I went and got a 2 pack because I swore by them. Well a month or so later it's not so great. The live stream works for like 10 seconds then starts lagging really bad. I tried everything. From restarting the camera to restarting my wifi to deleting the camera and reinstalling it. Nothing is working. The live feed lagging is my main issue.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, November 22, 2024
Hi there! Thank you for your efforts in trying to resolve the issue. We want to add some helpful tips. Try uninstalling and then reinstalling the Roku Smart Home app. Consider accessing the live stream using a different mobile device. Additionally, temporarily move the router and camera closer to each other to see if that makes a difference. If the issue persists, please contact our support team at https://support.roku.com/contactus for further assistance. We appreciate your feedback, and we hope these tips help! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Absolute trash cameras.I deserve it. I knew better
on December 26, 2024
Posted by: Tony
from Nc
I have bought a total of ten / twelve Roku cameras , two Roku TVs. They a Mediocre ant best, do not function at all at there worst. Lags incessantly, tells me I can’t view some.videos ( even though I’ve paid for a subscription for close to a couple of years). They will respond to this post telling me all the ways to reset or call customer service… believe me I’ve so many times every “solution” that’s been given. The whole point of security cameras is having peace of mind… instead Roku makes unreliable products and gives poor customer service l. It’s easy to get suckered into the low prices( clearly I have).. I would do anything to return all of their products if I could ..and use the money to buy from ANYONE OTHER COMPANY.. ps don’t give them as gifts as I did bc it’s embarrassing when they don’t work… thanks again Roku !!!
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, December 28, 2024
Tony, thanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Incredibly easy installation
on January 31, 2025
Posted by: Scott
from Pittsburgh
Quick and easy to install an integrate into my home system.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Camera
on May 6, 2025
Posted by: Lance O
Excellent camera works very well am so happy I bought it
Written by a customer while visiting roku.com
Customer Rating
5
Great added security!
on October 26, 2022
Posted by: iceman373
from PA
Gender:Male
[This review was collected as part of a promotion.] The Roku indoor camera SE is an excellent choice for added safety within te home. Setting it up was simple, hook it up, download the app and boom, done! I use it to watch when my younger nephews and nieces are over to visit and we are not in the same room, also when not home to see what my crazy bulldog is doing! It is an excellent choice for added security in your home!
I would recommend this to a friend!
Written by a customer while visiting roku.com