Customer reviews from roku.com
Roku - Indoor Camera - Home Security - 1-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Average customer rating
4.5 out of 5
4.5
(580 Reviews)
Open Ratings Snapshot
Rating breakdown 580 reviews
5 Stars
471
4 Stars
46
3 Stars
12
2 Stars
11
1 Star
40
85%of customers recommend this product. 
(
291 out of 342
)
Best Buy Privacy Policy
Customer Reviews for Roku - Indoor Camera - Home Security - 1-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Customer Rating
4 out of 5
4
on January 30, 2025
Posted by: Mezroc
Good camera I would get multiple ones in the future.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
Love them
on January 30, 2025
Posted by: Misfit
from Upstate New York
Works great and easy to use even for my elderly parents too use
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 30, 2025
Posted by: Heather
from WI
I received this camera about 2 and 1/2 months ago as a gift because of people coming in my house that I did not know of it's super easy to set up super easy to use totally love it would definitely get more
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5 out of 5
5
on January 31, 2025
Posted by: Omar
from North Carolina
I’m so happy with the camera I watch at my big Rokus tv
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
Hard to set up
on February 5, 2025
Posted by: kenneth
from wisconsin
Have 1 camera outdoor wired it was hard to set up got a second camera indoor wired and I haven't been able to add it to my devices both cameras were gifts I have trouble with all the latest technology
I would recommend this to a friend!
Response from roku.comBy JessicaRoku Customer AdvocateFebruary 5, 2025
Hello there! Thanks for choosing Roku. Help has arrived! Have you had a chance to check these articles for a detailed setup process and troubleshooting steps for possible issues you might encounter? https://support.roku.com/article/29249941834647 and https://support.roku.com/article/29411708386839. If the issue persists, please contact our customer support team at https://support.roku.com/contactus for further assistance. We're looking forward to helping you set up your cameras. Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
3 out of 5
3
It's alright
on March 24, 2025
Posted by: HLC1228
from Laconia NH
Not the best I've had, but it works if you need something quick. I don't like the fact you need a subscription to get recorded videos. That does me no good, can't sit there and watch it live 24/7 also is does have an SD slot but I had to reset my cameras because I got a new network, after I did that no matter what I do they can't detect any SD cards sooo ya they are alright but I will be finding something better soon. I need my security system more reliable, obviously
No, I would not recommend this to a friend.
Response from roku.comBy JessicaRoku Customer AdvocateMarch 28, 2025
Hello there! Thank you for sharing your experience. We want to help you. If you haven't already, restart the Roku Smart device. Take out the microSD card from the camera and put it back in. If you still have problems, remove it again and perform a factory reset. Then, reinsert the microSD card. Additionally, consider inserting it in another camera or a computer. If no devices can detect the microSD card, you may need to replace it. But if another device recognizes it, please contact us at https://support.roku.com/contactus for further help. We appreciate your feedback and will share your comments with our product team. Thank you for your time! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4 out of 5
4
New camera
on April 20, 2025
Posted by: Nickolas S
Struggling hooking second camera up. Other than that loving it
Written by a customer while visiting roku.com
Customer Rating
2 out of 5
2
Help
on April 23, 2025
Posted by: brad K
The Roku team sucks at helping the people with their problems with anything that you ask help with. The camera itself has a few issues it can't see the difference between person or vehicle or a pet but everything else seems to be in working order and I love it thank you for not helping me u finally fixed it but doesn't matter
Response from roku.comBy JessicaRoku Customer AdvocateJune 14, 2025
Hi Brad, thanks for sharing. It's clear that this is not the standard that we aim for our customers to experience. Your feedback means a lot, and we'll certainly share this with our product team. If there's anything that we can help you with down the road, please don't hesitate to reach out to us. Thanks again! Roku Customer Advocate
Written by a customer while visiting roku.com
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