Customer reviews from roku.com
Roku - Indoor Camera - Home Security - 1-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Average customer rating
4.6
(647 Reviews)
Rating breakdown 647 reviews
5 Stars
531
4 Stars
50
3 Stars
12
2 Stars
11
1 Star
43
85%of customers recommend this product.
(
291 out of
344)
Customer Reviews for Roku - Indoor Camera - Home Security - 1-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Customer Rating
5
Luv them cameras
on April 22, 2025
Posted by: Lamika T
Luv the cameras will be buying more good sound pictures recommend 10/10 friends and family bought them.
Written by a customer while visiting roku.com
Customer Rating
4
New camera
on April 20, 2025
Posted by: Nickolas S
Struggling hooking second camera up. Other than that loving it
Written by a customer while visiting roku.com
Customer Rating
5
Good quality
on April 19, 2025
Posted by: Tammy A
The quality of the roku indoor SE is great. I'm glad after giving my apartment keys to property company, I was worried, but with these cameras I feel safe.
Written by a customer while visiting roku.com
Customer Rating
5
Happy customer
on April 17, 2025
Posted by: John E
I’m from IL and I’am able to keep an eye on my brother who lives in TN he is 82 years old
Thank you
Thank you
Written by a customer while visiting roku.com
Customer Rating
5
on April 17, 2025
Posted by: Brianna Quesada
I recently bought two more cameras for my house and I love them I already had one camera and then I bought two more when there were on sale and I love them.
Written by a customer while visiting roku.com
Customer Rating
1
Garbage
on April 16, 2025
Posted by: disassemble roku
from Michigan
Bought a 2 pack Christmas last year(2024). They will not connect to finish setup for anything.
2.4 ghz connection? Check
Smart Home app installed? Check
Power source? Check
Proper distance? Check
Nothing.
Not just from the cameras, not one response from the "customer service" line.
I would never recommend these cameras to anyone.
Given the complete disregard for the customer, and the absolutely worthless product itself, I will be reevaluating my prior commitment, promotion, and overall enthusiasm using roku products as a whole
2.4 ghz connection? Check
Smart Home app installed? Check
Power source? Check
Proper distance? Check
Nothing.
Not just from the cameras, not one response from the "customer service" line.
I would never recommend these cameras to anyone.
Given the complete disregard for the customer, and the absolutely worthless product itself, I will be reevaluating my prior commitment, promotion, and overall enthusiasm using roku products as a whole
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, April 16, 2025
Hello! We understand that the recent situation did not meet our standards. Reaching our customer service may take longer than expected sometimes due to a high volume of inquiries. We encourage you to contact us again or visit us online at support.roku.com/contactus to get started and connect with an agent. Your feedback is very important to us, and we’re eager to provide you with a better experience. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
on March 31, 2025
Posted by: Jessica T
Great product I really enjoyed using it and hope I can keep
Written by a customer while visiting roku.com
Customer Rating
3
It's alright
on March 24, 2025
Posted by: HLC1228
from Laconia NH
Not the best I've had, but it works if you need something quick. I don't like the fact you need a subscription to get recorded videos. That does me no good, can't sit there and watch it live 24/7 also is does have an SD slot but I had to reset my cameras because I got a new network, after I did that no matter what I do they can't detect any SD cards sooo ya they are alright but I will be finding something better soon. I need my security system more reliable, obviously
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, March 28, 2025
Hello there! Thank you for sharing your experience. We want to help you. If you haven't already, restart the Roku Smart device. Take out the microSD card from the camera and put it back in. If you still have problems, remove it again and perform a factory reset. Then, reinsert the microSD card. Additionally, consider inserting it in another camera or a computer. If no devices can detect the microSD card, you may need to replace it. But if another device recognizes it, please contact us at https://support.roku.com/contactus for further help. We appreciate your feedback and will share your comments with our product team. Thank you for your time! Roku Customer Advocate
Written by a customer while visiting roku.com