Customer reviews from roku.com
Roku - Indoor Camera - Home Security - 1-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Average customer rating
4.5
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
442
4 Stars
44
3 Stars
12
2 Stars
10
1 Star
38
85%of customers recommend this product.
(
291 out of
341)
Customer Reviews for Roku - Indoor Camera - Home Security - 1-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Customer Rating
5
Great indoor camera!
on October 25, 2022
Posted by: Katscloset4
from Pittsburgh, PA
Gender:Female
[This review was collected as part of a promotion.] Setting up the roku camera was a breeze. Just download the roku smart home app and create an account. Next you will select add device, cameras and doorbells, then finally select camera. Next step you will connect to your wifi. You can only use a 2.4GHz network, a 5GHz will not work. After connecting to your wifi, a QR code will appear on your screen. You will take your roku camera and and point it at your phone to scan the QR code. This will connect your camera to your wifi and app. That's it, you're all set up! The camera quality itself is very clear during the day and at night. We use it to keep an eye on our dog when he is home alone and it gives us a lot of peace of mind to know he is ok and safe. We can hear him and talk to him if we choose. Both my husband and myself can watch the camera on our phones from the roku app. Definitely recommend this camera and would get more to use in other part of our house without hesitation!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great for anywhere
on November 17, 2022
Posted by: Justice220
from Merced, CA
Gender:Male
[This review was collected as part of a promotion.] Great product to be the watchdog! You'll enjoy the easy set-up and the clarity of the camera. The camera is small yet mighty. You can see a clear view, without the lag or jumpy screen. Well worth it and you won't be disappointed
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Clear picture simple to use.
on January 30, 2025
Posted by: Tina
from New jersey
Bought myself one n lived it. So I bought another for a friend for Christmas
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great features
on July 30, 2023
Posted by: toyo60
from Ellenville,Ny
I tried the camera and it really works well love the simple set up and operations
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on January 30, 2023
Posted by: Roku indoor camera
from Baltimore Maryland
I really like this product and I will recommend it to friends and family
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Highly recommend
on November 2, 2022
Posted by: Skincaid87
from Chesapeake
Gender:Female
[This review was collected as part of a promotion.] I love the Roku camera, the features are amazing! Clear
Picture easy to set up, audio is very clear. Very nice and not a large bulky camera so not an eye sore. I highly recommend this product for indoor use!
Picture easy to set up, audio is very clear. Very nice and not a large bulky camera so not an eye sore. I highly recommend this product for indoor use!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Will not connect to NVR
on November 20, 2022
Posted by: MgOhio
from Ohio
I bought a few of these cameras in hopes of connecting to my current NVR system. I can find the IP address for the camera, but the cameras do not allow a remote connection. No Unif support, no RTSP support. This is a repackaged Wyze Cam v3. However the wyze cam supports rtsp connections.
No, I would not recommend this to a friend.
Response from roku.comBy Rebecca, Roku Customer Advocate, November 22, 2022
Hi Mike, thank you for taking a moment to share your review with us. While we don't support any third party control for these cameras at this time, your feedback is incredibly important to us. We’ll be sure to pass your comments along to our product team. Thank you! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
3
Good camera lousy policy
on May 1, 2024
Posted by: Tania
from Las Vegas, NV
I hope this gets roku's attention so I can get some money back. The camera as far as video quality is great. However when I purchased it no where did it say that you can only view events in the app with a subscription, I found this out later from an e-mail and the trial expiring. If you do not subscribe and you place the micro sd card in it you have to take the card out and place it in your computer to see events. I know of 6 camera companies that allow you to off of the sd card with no subscription view recorded events that recoded to the sd card in the app, no need to remove the card or do anything special. I have tried to submit a request for a return and it keep saying something went wrong on our end try again. This was on my desktop computer and on my phone and on 3 different browsers and on does not have an ad blocker. I tried posting on facebook and no response. Three days of trying to return them and I am running out of time. Also I should have read the return policy before foolishly purchasing directly from roku as I have to pay the shipping to return them. Honestly I want to do 1 star, but the video quality was good.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, July 1, 2024
Hello Tania, thanks for sharing. We aim to provide our customers with a better experience than this. Please reach us at https://support.roku.com/contactus for further assistance. Your feedback is very important to us and we’re eager to assist.
Thanks!
Roku Customer Advocate
Thanks!
Roku Customer Advocate
Written by a customer while visiting roku.com