Customer reviews from roku.com
Roku - Indoor Camera - Home Security - 1-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Average customer rating
4.5
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
442
4 Stars
44
3 Stars
12
2 Stars
10
1 Star
38
85%of customers recommend this product.
(
291 out of
341)
Customer Reviews for Roku - Indoor Camera - Home Security - 1-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Customer Rating
5
on June 27, 2025
Posted by: Gary D
Works great, excellent clarity and easy to install! Got to keep a watch on my dog when away!
Written by a customer while visiting roku.com
Customer Rating
5
Satisfied
on July 19, 2025
Posted by: Angela F
I am really enjoying my camera. I feel safer at home.
Written by a customer while visiting roku.com
Customer Rating
2
No longer a good option
on July 20, 2025
Posted by: Lisa
from Little Rock
I own six of these cameras and used to avidly recommend them to friends and family for easy to use and affordable home security. Unfortunately, as of July 16 2025 these cameras do not function for security without a subscription! Think HP printers but worse. If you are willing to pay monthly to keep them running then these may still be a good option for you. It is a shame to lose a previously great home security option. I used these to keep an eye on my kittens and loved the sound features, clear image, and time-stamped event images.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, July 26, 2025
Hello Lisa! We understand that the events/still images were helpful after receiving a motion notification, and we appreciate you sharing that feedback. Your input is valuable, and we’ve passed this along to our product team as they continue improving the experience. If there's anything that we can help you with in the future, please don't hesitate to reach out to us. Thanks again! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Loved it until they changed their subscription
on July 20, 2025
Posted by: Disappointed user
from Pennsylvania
I LOVED the Roku camera and it’s what I recommended to anyone that was looking for cameras for their homes. I didn’t have the subscription because without it you could still get snapshot pictures of what triggered the motion detected alarm. With us being on an extremely tight budget that feature was unexplainably important because we can shell out extra money each month for a subscription. Roku has now changed that feature as of 3 days ago and now unless you’re watching the live feed you don’t receive any knowledge of what was happening in your cameras view. Extremely disappointing because I really did love the cameras for their price point and because they didn’t force you to get a subscription but now they are forcing you to
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, July 26, 2025
Hello! We understand that the events/still images were helpful after receiving a motion notification, and we appreciate you sharing that feedback. Your input is valuable, and we’ve passed this along to our product team as they continue improving the experience. If there's anything that we can help you with in the future, please don't hesitate to reach out to us. Thanks again! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Run Away
on July 28, 2025
Posted by: Dandy
from Brea, CA
Bought a Roku indoor camera and installed a 32 gig card. After downloading the app, I could view events on the card through the app and view through the camera real time on my phone.
I purchased 2 more cameras and was going to install them but I could not see new events anymore. Tried to backup and reload the memory card but it still wouldn’t show new events. After reading the instructions again, I am not getting new events on the memory card so I tried to call for support. No support! Chat bot support is worthless and NO REAL SUPPORT !!!
I would NOT suggest buying the Roku line of products because when they do not work, you will have no recourse. BTW I have 3 Roku indoor cameras for sale cheap…
I purchased 2 more cameras and was going to install them but I could not see new events anymore. Tried to backup and reload the memory card but it still wouldn’t show new events. After reading the instructions again, I am not getting new events on the memory card so I tried to call for support. No support! Chat bot support is worthless and NO REAL SUPPORT !!!
I would NOT suggest buying the Roku line of products because when they do not work, you will have no recourse. BTW I have 3 Roku indoor cameras for sale cheap…
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, August 8, 2025
Hello Dandy! Thank you for bringing this issue to our attention. I want to clarify that the SD card slot is available only on the older two-legged indoor camera model (CS1000X). The newer one-legged model (SCS11R) does not include an SD card slot. If you’d like to view recorded video events, you can sign up for a Roku Smart Home Subscription. This includes access to event recordings and more. We hope this clears things up. If there's anything that we can help you with in the future, please don't hesitate to reach out to us. Thanks again for sharing. Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Useless unless you buy subscription
on September 2, 2025
Posted by: Unhappy customer
from Streamwood illinois
I've been using the roku cameras for over 2 years and was very happy with them. I have 8. Until a couple months ago. Roku decided to stop providing still images of events in an attempt to force you to buy a subscription. No warning. They still send notifications but this makes the cameras virtually useless
unless you are watching live stream. Im going back to my geeni cameras. No subscription needed.
unless you are watching live stream. Im going back to my geeni cameras. No subscription needed.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Cameras
on September 22, 2025
Posted by: Katrina A
bought a two pack and they are working great!!! did not get subscription for them but i can still get notifications.
Written by a customer while visiting roku.com
Customer Rating
5
Inside camera
on October 24, 2025
Posted by: Randy H
Easy setup works great good clear picture voice control sounds good also
Written by a customer while visiting roku.com