Customer reviews from roku.com
Roku - Indoor Camera - Home Security - 1-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Average customer rating
4.5
(546 Reviews)
Rating breakdown 546 reviews
5 Stars
442
4 Stars
44
3 Stars
12
2 Stars
10
1 Star
38
85%of customers recommend this product.
(
291 out of
341)
Customer Reviews for Roku - Indoor Camera - Home Security - 1-Pack - Wired Security Camera with 1080p HD Color Night Vision, WDR & Wi-Fi 6 - White
Customer Rating
2
Alot of issues
on June 23, 2024
Posted by: Roku indoor cameras
from Texas
My mom bought these and one was malfunction had to return. I bought some and they were working fine.. Only a couple days after being set up one is not detecting any motions what so ever.. So right now if some walks by I won't know because it is not picking up on any motion.. I have reset it and moved it and nothing.. will not purchase any other roku items after this.. it has not even been a full two weeks of use..
Response from roku.comBy Jessica, Roku Customer Advocate, October 24, 2024
Hi there, this doesn't sound right. It's clear that this isn't the standard we aim for, nor is it expected behavior for this camera. Have you had a chance to contact our customer support team? Please contact us directly at support.roku.com/contactus so that we can further assist. Your feedback is very important to us and we’re eager to assist. Thank you! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
2
Hit and miss
on September 8, 2024
Posted by: Unhappy
from Bluffton, SC
I bought 2 of these cameras over a year ago. One works fine and the other one works less than half the time. Another problem is I have to access one camera and my husband has to access the other. The cameras won't pair so we each cannot access both. This is a problem as we are not together all the time! The camera with the problem and the app do not work well together. The app has to be uninstalled and reinstalled several times a week. Notifications are not consistent. We tried several times to work out this problem with tech support. They were never helpful. I have always liked Roku. I have 4 of their streaming devices. The camera has been a disappointment.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, October 1, 2024
Hi there, thanks for taking a moment to share. We’re sorry to hear that it didn’t work out but we appreciate your feedback nonetheless. If there is anything that we can assist you with down the road, please don't hesitate to reach out. In the meantime, we will be sure to pass this along to the product team. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Easy set up and use
on January 16, 2025
Posted by: Maahm
from Oregon
I wasn’t sure how well it would work but man I’m happy I tried it. Super simple setup and app works well with it
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
on January 17, 2025
Posted by: Gregory
from Michigan
Great camera, with all the features I need....9 out of 10
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on January 21, 2025
Posted by: TBone
from Houston Texas
I've had it for months I love it even ordered 3 more for my home and ordered for my daughter in Omaha Nebraska
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Great Camera
on January 22, 2025
Posted by: Anonymous
from Eldorado, Arkansas
So for so good, I haven't had any issues.out of my camera..
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
on January 22, 2025
Posted by: Cole
from Meridian Ms
I've had this for about 9 months and I am very satisfied
I would recommend this to a friend!
Response from roku.comBy Jessica, Roku Customer Advocate, January 24, 2025
Hi Cole, thank you for sharing your feedback. We noticed that you rated your Roku experience 3 out of 5 stars. If you need any assistance with your Roku, please don't hesitate to contact us. We appreciate your feedback and thank you for your continued support. Thanks again! Jessica, Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Roku Indoor Cameras
on January 22, 2025
Posted by: Jeffy boy
from Idaho
I really like the ease of installing and using these cameras and the app
I would recommend this to a friend!
Written by a customer while visiting roku.com