Customer reviews from roku.com
Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Average customer rating
4.7
(253 Reviews)
Rating breakdown 253 reviews
5 Stars
216
4 Stars
18
3 Stars
4
2 Stars
5
1 Star
10
78%of customers recommend this product.
(
51 out of
65)
Customer Reviews for Roku - Smart Home Wire-free Video Doorbell & Chime with Motion & Sound Detection, Remote Monitoring, 1440p HD Night Vision - White
Customer Rating
5
Roku Video Doorbell
on October 24, 2025
Posted by: Patric T
Package came with everything you need to install, very easy to do as well, picture is really good, really like that u can speak to who's at ur door or scare off unwanted critters, haha, Great price, thinking of adding a second camera now !!
Written by a customer while visiting roku.com
Customer Rating
5
on October 25, 2025
Posted by: Misty S
Great and love it! Amazing product! Will keep this for a long time
Written by a customer while visiting roku.com
Customer Rating
4
Wireless Doorbell Camera Works Well
on November 6, 2025
Posted by: Robert S
The wireless doorbell camera works well, but the other wireless cameras are not as reliable. I have two that only work for a short time before they stop functioning.
Roku, would you accept those two in exchange for a different ROKU camera?
Roku, would you accept those two in exchange for a different ROKU camera?
Response from roku.comBy Jessica, Roku Customer Advocate, November 6, 2025
Hi Robert, thank you for sharing your feedback. Have you had the opportunity to contact our customer support team? We would be happy to learn more and assist you in troubleshooting this issue. Please visit us online at support.roku.com/contactus to get started and connect with an agent. Kindly note that we can only replace devices that are the same as what you have purchased. Your feedback is very important to us, and we are eager to assist you. Thanks! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Easy set up
on November 23, 2025
Posted by: Loretta N
I’m no techie but I had it set up and watching on my tv in a few minutes. Was way cheaper than our old Arlo . I only wish the cameras had a wider view.
Written by a customer while visiting roku.com
Customer Rating
1
DOORBELL DOES NOT WORK!!!!!!!!!!!!
on February 26, 2026
Posted by: Crystal
from Demorest Georgia
have spent several weeks on the phone and chatting with them to fix my door belll that i order from them online. it does not record the events even when u press the door bell when u try to watch it, it only shows the still images. they have made me several times send them proof that its not working like me being on the phone isnt enough proof or the fact that i have sent so much stuff to them proving that its not working just to hear we will send this to the tech support ill then get an email saying its fixed, and it has not! its been almost 5 weeks of this. I should have stayed with ring!!!
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, February 27, 2026
Hello Crystal, it's clear that this is not the standard we want our customers to experience. We have reviewed your interactions with our representative and noted that this matter has been escalated to our backend engineers for further investigation. This may take some time as they are diligently working on the reported issue. We sincerely apologize for the inconvenience and appreciate your patience and cooperation. For further updates, please keep an eye on your email. Thanks again! Roku Customer Advocate
Written by a customer while visiting roku.com