Customer reviews from roku.com
Roku - Smart Home Indoor Camera 360 Wi-Fi-connected Security Camera With Motion Detection & Tracking - White
Average customer rating
4.7
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
158
4 Stars
9
3 Stars
3
2 Stars
2
1 Star
7
86%of customers recommend this product.
(
68 out of
79)
Customer Reviews for Roku - Smart Home Indoor Camera 360 Wi-Fi-connected Security Camera With Motion Detection & Tracking - White
Customer Rating
5
I just love this thing
on July 26, 2023
Posted by: Anonymous
Dealing with unhonest roommates can be a dread bt not anymore
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on July 27, 2023
Posted by: Pblake
I got my camera 3 months ago and I love everything about it
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
on July 28, 2023
Posted by: Tinatortoises
from California
I bought this to watch my tortoises while I'm working
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Great picture
on October 18, 2022
Posted by: Anonymous
from Va beach va
Gender:Female
[This review was collected as part of a promotion.] I tired roku indoor camera and it was a little bit complicated to set up for some reason but I managed to get it set up with some help. It has a great picture and was easy to use but make sure you have great internet service
I would recommend this to a friend!
Response from roku.comBy Rebecca, Roku Customer Advocate, October 18, 2022
Hi Paula, thanks for taking a moment to share your experience with us.
As these products are brand-new to our lineup, we'd be interested to hear more about the troubles you ran into during the setup process. If you would, please send us an email at customer.advocate@roku.com so that we may benefit from your feedback.
All in all, we're thrilled to know that you were able to get up and running and are now enjoying the HD picture quality of your new Roku Smart Home camera.
Thanks again and Welcome Home!
Roku Customer Advocate
As these products are brand-new to our lineup, we'd be interested to hear more about the troubles you ran into during the setup process. If you would, please send us an email at customer.advocate@roku.com so that we may benefit from your feedback.
All in all, we're thrilled to know that you were able to get up and running and are now enjoying the HD picture quality of your new Roku Smart Home camera.
Thanks again and Welcome Home!
Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
Peace of mind
on July 24, 2023
Posted by: Iris
from Toa Baja, Puerto Rico
I bought my Roku camera when my husband started to be bedridden every 5 minutes I stopped what I was doing to go check on him. Now all I have to do is look at my tv or cell phone and I monitor him. The best thing that has happened. ❤️
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
3
Good Picture Quality, but App needs work
on March 7, 2025
Posted by: Kimball
from New Hampshire
Indoor Camera 360° cam is easy to set up, and takes good pictures and video, but...
1) I assumed "Smart Home" meant is works well for a family, which it does not. It only supports 1 user account, or a family of 1. If you share the login with you wife and kids, you all have to use the same settings, like notifications. Your wife and kids can't have notifications Off, and you have notifications On for example. Does not make for a happy family. Worse of all the kids can shut the cam off before they sneak out.
2) When my free month subscription ran out, it stopped recording video to the memory card. It only saves still images, even thought in the live feed I can see it detecting and tracking motion.
3) The app UI is not well designed. It's hard to find setting. It doesn't follow some of the norms, like swipe left to see the next video or image. Swipe left get you the previous, not next one.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, March 7, 2025
Hello Kimball, thank you for sharing your concerns. We would like to learn more about them, so please reach out to our customer support team at https://support.roku.com/contactus. This will allow you to connect with an agent who can assist you. Your feedback is very important to us, and we are eager to help. Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
4
Nice indoor camera
on November 15, 2022
Posted by: Ltaylor08
Gender:Female
[This review was collected as part of a promotion.] We are enjoying our roku indoor camera 360. It has a good quality picture in the app. I love that I can speak through it. The only thing that was a bit frustrating for us was that the app had issues when trying to turn off notifications. We were getting notifications all the time for someone being in the room but the app would glitch and not let us turn it off until we unplugged the camera and plugged it back in, and signed off and back into the app.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
So many great features
on November 21, 2022
Posted by: Jslone17
from Ashland, Ky
Gender:Female
[This review was collected as part of a promotion.] I was skeptical at first but soon after setup I was so glad I made the choice to install. Starting from the super east setup which I did on my own without professional help was easy to understand instructions and follow along directions. So many features I like but I will only name a few of my favorites _2 way audio, smoke alarm notifications, color night vision. I have not had any problems since it's been set. No false alarms and all sensors work correctly. When testing detection everything's works amazing. Five stars.
I would recommend this to a friend!
Written by a customer while visiting roku.com