Customer reviews from roku.com
Roku - Outdoor Camera - Home Security - IP65 Weather Resistant Wired Security Camera with 1080p HD Night Vision - White
Average customer rating
4.5
(156 Reviews)
Rating breakdown 156 reviews
5 Stars
118
4 Stars
19
3 Stars
7
2 Stars
3
1 Star
9
86%of customers recommend this product.
(
68 out of
79)
Customer Reviews for Roku - Outdoor Camera - Home Security - IP65 Weather Resistant Wired Security Camera with 1080p HD Night Vision - White
Customer Rating
1
Can't watch videos on the app without a subscript.
on December 8, 2022
Posted by: El Pablo
from Dallas, TX
Camera is alright, but the fact I can put an SD card in there but can't watch teh video without a subscription...is a deal breaker. I literally will store these in a box unless someone needs one, but not for security purposes.
Also, need to send it back to repair or replacement? Gonna cost you. They won't pay for you to ship it to them. I'm replacing one that won't scan the QR code. I'd rather have a refund but I'm outside of that window.
DO NOT BUY, go get a Relink or another brand that doesn't require a subscription to watch video from a memory card.
No, I would not recommend this to a friend.
Response from roku.comBy Rebecca, Roku Customer Advocate, December 14, 2022
Hello, thanks for your comments. Please know that if your QR code is not visible, you likely need to log out of the app and log back in to resolve.
We'd like to share that, while a continuous recording must be viewed on your computer, if you have a Roku Outdoor Camera SE, you can view a scheduled recording directly in the smart home app. All MicroSD features are outlined here: https://support.roku.com/article/7875140351383. We appreciate your feedback & will pass it along to the team.
Thank you!
-Roku Customer Advocate
We'd like to share that, while a continuous recording must be viewed on your computer, if you have a Roku Outdoor Camera SE, you can view a scheduled recording directly in the smart home app. All MicroSD features are outlined here: https://support.roku.com/article/7875140351383. We appreciate your feedback & will pass it along to the team.
Thank you!
-Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
1
Horrible customer service
on May 3, 2023
Posted by: Builder Bob
from South Dakota
Started out great, now it just doesn’t work. No one seems to want to help me. Installed a couple months ago, worked great until about 2 weeks ago, now I try to contact them, no one ever gets back to me. Save your money and buy something else, complete joke!!!
Written by a customer while visiting roku.com
Customer Rating
4
Super easy set up
on November 14, 2022
Posted by: bippybipd
from Indiana
Gender:Female
[This review was collected as part of a promotion.] I don't think they could have made set up of this camera much easier at all. Download the app, connect to your wifi network, scan the QRF code on the camera and it is pretty much good to go once you find a place to plug it in & mount it.
Couple things I've noted from installation and after using for a few weeks: there is a big blocky power adapter (voltage adapter) piece in the middle of the cord that you'll have to contend with. If you're mounting this on, say a porch ceiling, and running the cord down the wall to your outlet, you'll need to account for the weight of that & potentially secure it into place somehow so that it doesn't blow around in the wind & cause stress on the power cord. Also it does seem to pick up a lot of changes in light as movement when there really aren't any moving objects. I live on a curve on a highway & if people go around it with their brights on and that light reflects off of one of my barns I get an alert for movement. I haven't been able to figure out how to dial that down. But, I'd rather get a few too many alerts than have it miss something. It takes and keeps a snapshot image anytime it detects movement so you can see what vehicles or people or animals moved through the field of view, and can send an alert to your phone so you can check in on what's going on. I think you can also connect it to your Roku Tv to see what's going on when alerts pop up right on your TV, but I did not set that up because I very, very rarely watch TV.
Overall, I'd recommend taking a look a this camera. Set up should be a breeze as long as you know your wifi password!
Couple things I've noted from installation and after using for a few weeks: there is a big blocky power adapter (voltage adapter) piece in the middle of the cord that you'll have to contend with. If you're mounting this on, say a porch ceiling, and running the cord down the wall to your outlet, you'll need to account for the weight of that & potentially secure it into place somehow so that it doesn't blow around in the wind & cause stress on the power cord. Also it does seem to pick up a lot of changes in light as movement when there really aren't any moving objects. I live on a curve on a highway & if people go around it with their brights on and that light reflects off of one of my barns I get an alert for movement. I haven't been able to figure out how to dial that down. But, I'd rather get a few too many alerts than have it miss something. It takes and keeps a snapshot image anytime it detects movement so you can see what vehicles or people or animals moved through the field of view, and can send an alert to your phone so you can check in on what's going on. I think you can also connect it to your Roku Tv to see what's going on when alerts pop up right on your TV, but I did not set that up because I very, very rarely watch TV.
Overall, I'd recommend taking a look a this camera. Set up should be a breeze as long as you know your wifi password!
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
wont connect
on September 10, 2023
Posted by: lisa
from Pennsylvania
I bought this back in December but I still can't make it work because the QR code doesn't scan.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
Helpful Resource
on December 1, 2022
Posted by: JConroy
from New Hampshire
Gender:Female
[This review was collected as part of a promotion.] The Roku outdoor camera is great, especially, it's a wired camera.
The camera was rather easy to figure out and setup. Our house does not have any windows on the driveway side of the house so it is great to have a camera that can allow you to both see and hear what is happening outside from the comfort of the couch.
The fact that it is weather proof is a huge benefit too being in New England weather.
The fact that it is weather proof is a huge benefit too being in New England weather.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Don't Waste Your Money
on November 4, 2023
Posted by: D Johnson
from Phoenix, AZ
Thought this would be a good investment. It's definitely not!!! The camera is right above my garage so I can see my driveway and the street. I can pull out/in my garage and not be seen on camera. Vehicles will appear on the street and have no idea where they came from. But have a flashing light from a decoration and it will catch every flash. Not a good security camera.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
5
on April 23, 2025
Posted by: David L
They work just fine I’ve had them for a while now and I don’t have any problems with them
Written by a customer while visiting roku.com
Customer Rating
5
Great features and Performance!
on November 29, 2022
Posted by: Lovleylucy
from Greenacres ,FL
Gender:Female
[This review was collected as part of a promotion.] I got the Roku outdoor wired camera SE, it's a wired camera. It's super easy to install and set up. It has amazing image and sound! Be aware of what's happening outside your home with this amazing camera! Weather proof also! Now you can feel more secure knowing what's going on outside your home!
I would recommend this to a friend!
Written by a customer while visiting roku.com