Customer reviews from roku.com
Roku - Outdoor Camera - Home Security - IP65 Weather Resistant Wired Security Camera with 1080p HD Night Vision - White
Average customer rating
4.5
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
123
4 Stars
21
3 Stars
7
2 Stars
3
1 Star
10
85%of customers recommend this product.
(
68 out of
80)
Customer Reviews for Roku - Outdoor Camera - Home Security - IP65 Weather Resistant Wired Security Camera with 1080p HD Night Vision - White
Customer Rating
5
Great outdoor camera
on December 13, 2022
Posted by: Sheepherder
from Clancy, MT
Gender:Male
[This review was collected as part of a promotion.] This camera has been a great addition to our home. The motion and sound detection is great and pretty advanced for such a reasonable price. The subscription adds a lot of functionality that takes the camera from good to great. From checking on package deliveries to viewing wildlife at night, this camera catches it all.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
So cool
on December 24, 2022
Posted by: NoahMama
from Mechanicsville MD
Gender:Female
[This review was collected as part of a promotion.] This camera is a real addition to any security system. It is so nice to be able to see when someone is coming down the driveway and to know who it is before they get to the house. My only issue was I had a hard time getting it to stay in place it kept falling off the magnet was not strong enough. But once we used permanent solutions no more issues.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
5
Mailbox theft and car vandalism
on March 4, 2023
Posted by: Angryman83
from Tacoma, WA
Perfect! Affordable and yet still quality. Now I can catch the person that's been stealing my mail and hopefully get justice.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
1
Cannot watch events…
on July 15, 2024
Posted by: B Thomas
from Louisiana
I’ve had this camera for 3 days. It worked okay the first two days. Will not play events to see recordings… Don’t waste your money.
No, I would not recommend this to a friend.
Response from roku.comBy Jessica, Roku Customer Advocate, October 1, 2024
Hi there, we're sorry to hear about your experience. We want to help. If you haven't already, try reinstalling the Roku Smart Home app and logging in again. Ensure the camera has a stable internet connection. We suggest restarting your router and modem and temporarily moving them closer to the device to see if it makes any difference. Try using other mobile devices. If the issue persists, delete the camera from the app and set it up as a new device. For detailed setup instructions, visit https://support.roku.com/article/7869783389719. If you need further assistance, contact us at https://support.roku.com/contactus.
We hope this helps! Roku Customer Advocate
We hope this helps! Roku Customer Advocate
Written by a customer while visiting roku.com
Customer Rating
5
clear quality images with fantastic night vision,
on July 28, 2023
Posted by: Todd P
from Maine
got these four cameras a month ago and they are fantastic, the app has so much functionality and easy to use. seems like a thousand dollar security system.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
4
Works like it should
on November 17, 2022
Posted by: Crmcgrath
from Las Vegas, NV
Gender:Male
[This review was collected as part of a promotion.] This wired camera was easy to setup with pretty clear instructions. You have to download the application to install and use. The app has many features that I haven't quite explored yet. My main upset is that you have to pay a subscription in order to record to the cloud and for motion sensing.
I would recommend this to a friend!
Written by a customer while visiting roku.com
Customer Rating
2
2 Way Audio
on January 5, 2023
Posted by: Mort
from Lafayette, Louisiana
I am with the picture, but the 2 way audio doesn't work to well. I can hear people talking, but when I talk through the audio, it can't be heard and is very low. I even adjusted the volume, and it was still was poor.
No, I would not recommend this to a friend.
Written by a customer while visiting roku.com
Customer Rating
3
New Update Has Removed Several Helpful Features.
on August 5, 2024
Posted by: Anthony Brown
from Alabama
The new firmware version (6.0.0 Build 32-FD) has severely broken all indoor cameras and outdoor wired cameras. Also, it appears the customer service reps were not made aware of these changes. Their only advice is to delete and re-setup the device. Some of the features that were removed: the ability to select the quality of the video, such as changing it to 360P, SD, or HD. They also removed a "sync time" option. Now all the time stamps are 1 hour ahead and resetting the camera does not fix this issue. If your like me, you cant reach some of your cameras without a ladder. If you're considering purchasing these cameras, please wait until these issues are resolved.
I would recommend this to a friend!
Response from roku.comBy Jessica, Roku Customer Advocate, October 4, 2024
Hi Anthony, we genuinely appreciate your feedback. It's clear that this isn't the standard we aim for, nor is it expected behavior for this camera. We can see that you’ve been in touch with our support team, and we want to inform you that this matter is currently under investigation. Please stay in touch with us for any updates or if there's any improvement in the performance of your camera.
We appreciate your patience and continued support. Roku Customer Advocate
We appreciate your patience and continued support. Roku Customer Advocate
Written by a customer while visiting roku.com