Customer reviews from sharkninja.com
Ninja - FrostVault 45qt Wheeled Cooler with Dry Zone - Birch Beige
Average customer rating
4.9
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
28
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Ninja - FrostVault 45qt Wheeled Cooler with Dry Zone - Birch Beige
Customer Rating
5
Beautiful color, amazing quality and great feature
on June 11, 2025
Posted by: Nichole55
I love my Ninja Frost Vault it is so amazingly awesome! It arrived right before I left on camping trip for two weeks. It has kept ice frozen and all my food in vault so chilled now for days! I love all my Ninja Shark products and can’t wait to purchase more items!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great cooler
on July 13, 2025
Posted by: Aunten
I bought this cooler minus the wheels last year. It is a phenomenal cooler but is heavy without the wheels. One could only hope that the talented designers would find a way to create add-on wheels for last year‘s version of this amazing cooler. Does a great job of keeping meds cool and separate.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Not for me
on July 29, 2025
Posted by: Kevin
from Fort Smith, AR
Gender:Male
I bought this cooler hoping it would work like advertised. It might keep ice for days but it has to be under the right conditions. If it is hot outside forget it. I put two bags of ice in mine and drained a full bag out the next morning. It keeps my stuff cold but I have to continue to load it with ice. The lower frost vault doesn’t work as well as advertised either. It weighs so much too even empty. I plan on returning it and buying a different brand. Ninja makes great appliances but not great coolers.
Response from sharkninja.comBy SharkNinja, August 1, 2025
Hello,
Thank you for taking the time to leave a review.
We're sorry to hear that the cooler didn’t meet your expectations, especially in warmer conditions. We understand how important reliable performance is, particularly when you're relying on a product to keep items cold for extended periods.. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Thank you for taking the time to leave a review.
We're sorry to hear that the cooler didn’t meet your expectations, especially in warmer conditions. We understand how important reliable performance is, particularly when you're relying on a product to keep items cold for extended periods.. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Written by a customer while visiting sharkninja.com
Customer Rating
5
The dry storage works!
on August 7, 2025
Posted by: PlasticGladiator
from Farmington, NM
Gender:Male
I bought this on a whim because of the dry storage compartment. I had little expectation, and really wanted a cooler that could keep sandwiches dry and drinks cold without my food getting soggy on accident.
While camping it kept ice for two days while being constantly used, and the dry storage was as cold and worked as well as advertised. I suspect if opened less the ice would have lasted much longer, but it performed as well, if not slightly better than the Yeti cooler I’ve been using for years. It was completely worth the money, and I would recommend it to anyone.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Great cooler and value! Buy it over other brands!!
on August 16, 2025
Posted by: Jesse
Bought approximately 3 weeks ago and used twice but works great. Put four 2 liter bottles of warm soda and two small bags in ice in cooler and had cooler inside house. Was used for drinks for party so cooler was opened frequently! Held the ice very well. Used the cooler the next day , same bags of ice with 4 cold containers from fridge and about 10 cold drinks. Emptied the water from bags of ice and cooler and used it for about 4 hours outside in 90+deg weather. It kept everything cold and I opened the drawer to show others how cold it was with minimal ice! Fantastic cooler and can’t wait to utilize it more for travel sports!!!
Written by a customer while visiting sharkninja.com