Customer reviews from Samsung US
Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Smart Dial, Air Fry & Wi-Fi - Stainless Steel
Average customer rating
4.5
(157 Reviews)
Rating breakdown 157 reviews
5 Stars
121
4 Stars
16
3 Stars
6
2 Stars
5
1 Star
9
85%of customers recommend this product.
(
105 out of
124)
Customer Reviews for Samsung - 6.3 cu. ft. Front Control Slide-in Electric Range with Smart Dial, Air Fry & Wi-Fi - Stainless Steel
Customer Rating
5
Best stove
on April 13, 2023
Posted by: Wcast
from Port Charlotte Florida
[This review was collected as part of a promotion.] Love this stove, bought it about a month ago and I’m in love
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on April 13, 2023
Posted by: Happy2Cook
from Okeechobee,FL.
[This review was collected as part of a promotion.] Great product, easy to use and looks nice with our other Bespoke appliances.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Look!
on May 3, 2023
Posted by: Famof4
from Alburtis, PA
[This review was collected as part of a promotion.] This would be our 3rd since January. 1st one top came scratched, 2nd stopped working gave errors message and so far third is working really good. Air fry mode works really good.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great look and features!
on July 13, 2023
Posted by: ReviewToWin
from Everett, WA
[This review was collected as part of a promotion.] I purchased this oven about a month ago and have been nothing but pleased with how it functions and looks. Love the rapid boil feature as it makes getting hot water for various meals and drinks much easier without having to have another counter appliance.
Written by a customer while visiting Samsung US
Customer Rating
1
Knobs cause fire hazards
on July 21, 2023
Posted by: Beachhouse
from Florida
Bought this in 2020 and it has caused 5 accidental fire hazards because of knobs turning on at the slightest touch!
I had guest over that accidentally leaned on stove which turned on without turning knob and caught his shirt on fire
Has also destroyed any type of protection for glass top I have purchased which has also destroyed burners
Looking for some type of covers or some child proof fix for knobs
I had guest over that accidentally leaned on stove which turned on without turning knob and caught his shirt on fire
Has also destroyed any type of protection for glass top I have purchased which has also destroyed burners
Looking for some type of covers or some child proof fix for knobs
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
3
Response from Samsung USBy Angelica, Samsung Care, July 26, 2023
Hello,
We're saddened to know about your experience with one of our ranges and wish to assist you as soon as possible.
You may contact our Support Team via the link below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
We're saddened to know about your experience with one of our ranges and wish to assist you as soon as possible.
You may contact our Support Team via the link below to speak with a live representative to better assist you.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME! Works as described and looks great too!!!
on September 5, 2023
Posted by: zerocool
from Orlando, FL
[This review was collected as part of a promotion.] AWESOME! It works as described and looks great while doing so! I have had no issues with this range and it does everything as advertised. Love all the bells and whistles, i.e. wi-fi, LED knob lighting, air-fry, etc. So happy we bought this range with the Air Fry feature! I highly recommend!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
WIFI control
on September 5, 2023
Posted by: Cher
[This review was collected as part of a promotion.] excited with the WIFI control and the internal meat thermometer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Would be great if it worked when it arrived.
on September 5, 2023
Posted by: RKHORN
from Olathe, KS
[This review was collected as part of a promotion.] We got a gas and electric range. One of the burners on gas stove never worked right and no on can fix it. Very limited number of people work on Samsung. So far no problem with electric one but we don't use it often as "second" oven.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy Chrystel, SEA Care, September 8, 2023
Hi there,
We understand how it feels going all through this with the gas burner. Allow us to look into this.
Please browse through the link below to help you rectify the burner's performance. Also, we recommend clicking the embedded link about "Cleaning the burner head and cap" for further details.
The burner does not ignite, and other ignition issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#burner-does-not-ignite-and-other-ignition-issues
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146257888, to help our team pull up your information.
Have a great day!
^Chrystel
We understand how it feels going all through this with the gas burner. Allow us to look into this.
Please browse through the link below to help you rectify the burner's performance. Also, we recommend clicking the embedded link about "Cleaning the burner head and cap" for further details.
The burner does not ignite, and other ignition issues:
https://www.samsung.com/us/support/troubleshooting/TSG01001946/#burner-does-not-ignite-and-other-ignition-issues
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146257888, to help our team pull up your information.
Have a great day!
^Chrystel
Written by a customer while visiting Samsung US