Customer reviews from sharkninja.com
Shark - Navigator Robot Vacuum with SmartPath Navigation and Self-Cleaning Brushroll - Steel Grey
Average customer rating
4.8
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
49
4 Stars
6
3 Stars
2
2 Stars
0
1 Star
0
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for Shark - Navigator Robot Vacuum with SmartPath Navigation and Self-Cleaning Brushroll - Steel Grey
Customer Rating
5
So happy with this
on June 16, 2025
Posted by: savagelysweet1031_4587
[This review was collected as part of a promotion.] very good battery life and did a great job cleaning up. not very noisy at all. no maintenance just download the app and let it do its thing. amazing
Written by a customer while visiting influenster.com
Customer Rating
5
Dream clean!
on June 18, 2025
Posted by: debmunn_8671
[This review was collected as part of a promotion.] I love this thing! I am so impressed with this Shark robot vac. Super efficient and such a little workhorse! I have two dogs, one of which is a massive shedder. This vac tackles her fur like a champ! It’s amazing how much it picks up in just one session! You can see in the picture of the bottom of the vac that my dog’s hair is literally busting out of the vac. It’s that good on my wood floors and on carpet! Huge thanks to Shark for making this amazing vac. Such a time saver for me! Love it!
Written by a customer while visiting influenster.com
Customer Rating
5
Fantastic Robot Vacuum for Large Dog Owners
on June 24, 2025
Posted by: sbewley_6748
[This review was collected as part of a promotion.] So far, I must say that my family has been pleased with the Shark Navigator Robot Vacuum. As a family that has used Shark robot vacuums in the past, we were very excited to review this new vacuum, especially since it would work with other vacuums in our household network. While we have two Shark IQ robots in the house with their empty containers, we have three floors in our house (upstairs, main floor, and basement). Since all three floors were in use, we wanted a vacuum that could work on multiple floors. To test out this vacuum, though, we decided to put it in one of the messiest areas of our house - our main floor. With our two main doors being on this floor and having the stairs to the bedrooms, it regularly collects dirt and dog fur from both of our Alaskan Malamutes (a breed known as vacuum killers). We were excited to see how it would handle the test!
First, I will say that this is the easiest Shark we have ever had to set up out of the box. It was just a scan-and-go experience with the app. The hardest part was naming it. After letting it charge overnight, we let it do its first central cleaning of the mouse, doing the entire main floor of our home. It covered about 3/4 of our main floor (approximately 800 square feet) before it needed to be charged and emptied twice (I purposely placed large amounts of dog fur on the floor to test its handling). Overall, we were highly impressed not just by how much the canisters held, but also by how much they picked up. It picked up a large amount of dog fur (including nearly tumbleweeds of fur) without issue and cleaned up quite a bit of dirt and dust on the floor. It was a little worse than I planned, since the girls had sand on their paws from playing with the dogs next door. The Shark Navigator picked it up easily!
As expected, once it was low on power, it returned to its charger for a recharge. My only complaint with the vacuum is that it was a little noisier than our other Shark vacuums, which made our older Alaskan Malamute a bit nervous. The cleaning power, however, is on par with our older, more expensive system, and we were extremely impressed, making it one of our favorite vacuums in the house now.
Written by a customer while visiting influenster.com
Customer Rating
3
Great product but not for everyone
on June 25, 2025
Posted by: melyssal83_5132
[This review was collected as part of a promotion.] I was so excited to try this vacuum cuz I am a huge fan of shark products. and this one is probably wonderful for some people but if you have girls in your home that have very long hair if you have cats if you have kids it is kind of cumbersome to use. just after the initial outline of my room there's hair wrapped around the roll. watch myself and my daughters all have very long hair so that does seem to be a problem with vacuums that we deal with so that's not a deal breaker for me.
You also have to go through and pick up everything that's on the floor and that's kind of a hassle when you have little kids as well as kittens.
it was efficient when I used it but I don't know long-term how it would do with all of the hair and things like that that it has to pick up Or what happens if you don't pick up everything off the floor I guess time will tell haha
So I'm happy with the product it really does do a good job.
it's just maybe not for everyone unfortunately. I feel like if you have a really busy household with little kids, teenagers, pets, ect it's a lot to expect of that vacuum. if it could pick up a little more stuff that would be great but I do think it's a great product I just think it's not a great product for everyone
You also have to go through and pick up everything that's on the floor and that's kind of a hassle when you have little kids as well as kittens.
it was efficient when I used it but I don't know long-term how it would do with all of the hair and things like that that it has to pick up Or what happens if you don't pick up everything off the floor I guess time will tell haha
So I'm happy with the product it really does do a good job.
it's just maybe not for everyone unfortunately. I feel like if you have a really busy household with little kids, teenagers, pets, ect it's a lot to expect of that vacuum. if it could pick up a little more stuff that would be great but I do think it's a great product I just think it's not a great product for everyone
Response from influenster.comBy SharkNinja, July 1, 2025
Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Navigator Robot. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Shark Navigator Robot. We will absolutely share your feedback with the relevant teams for consideration on future products. If you need any help with your product, please don't hesitate to reach out to our team by phone at 1-855-427-5127.
Kind regards,
Shark Clean
Written by a customer while visiting influenster.com
Customer Rating
5
Love my shark
on June 25, 2025
Posted by: michellet338_6841
[This review was collected as part of a promotion.] I have been using this vacuum for about a month and it is wonderful. I have a dog with very fine short hair and it has been very difficult to keep the house clean but this vacuum picks up everything.. I only wish I had gotten it sooner. It is able to pick up the dog hair without any issue. It has been a lifesaver. I would highly recommend.
Written by a customer while visiting influenster.com
Customer Rating
5
Shark Navigator Robot Vacuun
on June 27, 2025
Posted by: tamh7_5727
[This review was collected as part of a promotion.] I’m very satisfied with this vacuum cleaner. I highly rate it for its suction power. It’s strong and effectively cleans every area it goes over. One big plus is that it automatically avoids obstacles, so I don’t have to tidy up beforehand. It’s also not too noisy, and the battery life is enough to clean my entire home . I think it’s well worth the price.
I really like it
I really like it
Written by a customer while visiting influenster.com
Customer Rating
5
Best thing ever!
on June 30, 2025
Posted by: jullesxo_443
[This review was collected as part of a promotion.] Love this robot vacuum compared to the one i own, it picks up all my hairs from the floor, does its job when i don’t feel like sweeping or what not, but i love it so much!! I also love that it has an app too. I did receive this product complimentary for testing purposes.
Written by a customer while visiting influenster.com
Customer Rating
5
PLEASE GET!
on July 1, 2025
Posted by: alexisw289_6802
[This review was collected as part of a promotion.] This little vacuum is awesome! I have always wanted one, so when I saw this one on here I just had to have! It’s already putting in the work! I have dogs that shed really bad so this will be a big help! It runs fabulously and does the job! I would definitely recommend to anyone! I’m in awe! I LOVE IT!
Written by a customer while visiting influenster.com