Customer reviews from Dyson
Dyson - Purifier Hot+Cool HP1 - Exclusive - White/Silver
Average customer rating
4.5
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
36
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
3
95%of customers recommend this product.
(
37 out of
39)
Customer Reviews for Dyson - Purifier Hot+Cool HP1 - Exclusive - White/Silver
Customer Rating
5
Great airflow coverage
on May 16, 2025
Posted by: DeeLop16
Gender:Female
[This review was collected as part of a promotion.] I got the Dyson Purifier Hot+Cool HP1 because I needed an air purifier for my bedroom that can also work as a fan and heater. I love the fact that it is not loud. I have the purifier placed on the floor and the tilting feature allows for greater coverage. I also like how the app gives you suggestions on how to improve the air quality.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Ocean Jazz
Gender:Male
Verified Purchase:Yes
This is our third Dyson Air Purifier and the best of the three as it is controllable from my phone and provides a lot of information re air quality. The heating feature is appreciated during cooler weather. This machine is a lifesaver during the smoke intrusion from Canadian Wildfires in Manitoba and Ontario affecting a once pristine northern Michigan.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Samuel
Verified Purchase:Yes
Instructions are not easy to access. Print them out and enclose them.
Response from DysonBy Dyson Customer Service, November 15, 2025
We’re grateful for your honest feedback. We’re sorry the instructions weren’t easy to access, and we understand how important clear guidance is. Your suggestion to include printed directions is appreciated and will be shared with our team. If you need help right now, please reach out to our support team via live chat or phone. We’ll be glad to assist you.
Written by a customer while visiting Dyson
Posted by: Nick
Gender:Male
Verified Purchase:Yes
What good is it if you can’t control the heater with your smart phone?
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer Service, December 4, 2025
Thank you for sharing your feedback. We’re sorry to hear that you’re disappointed about not being able to control the heater with your smartphone. We understand how important smart connectivity can be for convenience, and we appreciate you highlighting this as an area for improvement. If you ever have any concerns or need further assistance, please don’t hesitate to reach out to us via live chat or call so we can provide the best possible resolution. Your satisfaction is important to us, and we remain committed to enhancing your experience with our products. Thank you again for your input.
Written by a customer while visiting Dyson
Customer Rating
5
Top notch purifier
on May 1, 2025
Posted by: Big Lou
Gender:Male
[This review was collected as part of a promotion.] This purifier works as advertised!!! Its user friendly application makes it easy to control. The airflow is top notch as it covers my entire living room space oscillating cleaner air. The heavy duty filters are working. The noise Is minimal until you run it full speed (10) but that’s expected. The heating and cooling option are a game changer. I highly recommend this product. Thank you Dyson!!!!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great for allergy sufferers!
on May 7, 2025
Posted by: Anonymous
Gender:Female
[This review was collected as part of a promotion.] We just recently got this air purifier and love it! I've suffered with spring pollen allergies my whole life and I'm already noticing a difference with this running for the last few days. I love the app control and 24 hour read out of allergens. It also works great as a fan and puts out a lot of heat on chilly evenings. I would definitely purchase again.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Best Air Purifier ever!
on May 7, 2025
Posted by: Furgym
Gender:Male
[This review was collected as part of a promotion.] Very quiet even when going full fan. Incredibly quick to eliminate air impurities. On a cold day it keeps me warm on a warm day it keeps me cool. Covers a large room easily and the airflow is fantastic.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Helps us to breathe easier!
on May 8, 2025
Posted by: CaseyK
Gender:Female
[This review was collected as part of a promotion.] The Dyson purifier hot+cool HP1 delivers. Paired with the myDyson app, I can view air quality details, filter status and usage history, ensuring better air quality for my family. Living in an area often plagued with unsafe outdoor AQI ratings, improving indoor air quality is extremely important to us, given both my husband and son have asthma and we all suffer from seasonal allergies. The oscillation and tilt capability, along with the even more refined controls with the app, enable me to direct air flow exactly where it is needed and at the perfect temperature, no matter the season. It heats up quickly and the fan settings allow you to cool down quickly, too! This is perfect for partners who have different temperature preferences. I tend to prefer moderate to high fan speeds and the white noise adds to my ideal sleep environment, too.
I would recommend this to a friend!
Written by a customer while visiting Dyson