Customer reviews from Dyson
Dyson - Purifier Hot+Cool HP1 - Exclusive - White/Silver
Average customer rating
4.5 out of 5
4.5
(50 Reviews)
Open Ratings Snapshot
Rating breakdown 50 reviews
5 Stars
36
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
3
95%of customers recommend this product. 
(
37 out of 39
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Purifier Hot+Cool HP1 - Exclusive - White/Silver
Customer Rating
5 out of 5
5
Nice
on August 16, 2025
Posted by: NuNu
Gender:Male
Verified Purchase:Yes
Get air flow clean the air very good I love the auto feather and how it detects air changes
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Excellent Product
on August 25, 2025
Posted by: Our Dogs Shed
Gender:Male
Verified Purchase:Yes
The filtration and cooling on this device is excellent. We set it to "auto" and it does it's thing whenever the temperature rises or the air quality changes. It is also very silent and the airlfow is really soothing.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Amazing purifier/heater
on September 11, 2025
Posted by: Atvguy3296
Verified Purchase:Yes
This purifier is incredible it’s super reactive and filters very well I also find it removes smells like smoke or candle sents the heating cools my 1200sq downstairs very well and also provides a decent amount of circulation in the air another thing I would like to mention is the 180 decrees of oscillation would absolutely recommend this product
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
1 out of 5
1
Don’t Buy
on November 6, 2025
Posted by: Joyce Teskey
Verified Purchase:Yes
Don’t waste your money the product is too expensive for what it does . I tried to return a fully boxed unit with a receipt within one day of purchase , after 4 weeks still no credit Dyson is so over rated
Response from DysonBy Dyson Customer ServiceNovember 15, 2025
We’re sorry to hear about your experience. It’s never what we want for our customers. Waiting weeks for a return credit must have been frustrating, and we completely understand your disappointment. We’d like to look into this for you right away. Please reach out to our support team via live chat or give us a call, so we can resolve this quickly.
Written by a customer while visiting Dyson
Customer Rating
2 out of 5
2
Low Airflow
on November 12, 2025
Posted by: Jig62
Verified Purchase:Yes
Airflow is low. I expected it to be more like the Dyson Purifier Hot+Cool HP1. Overall, pretty disappointing.
No, I would not recommend this to a friend.
Response from DysonBy Dyson Customer ServiceNovember 15, 2025
Thank you for your honest review. We regret that the airflow performance has been disappointing for you. We appreciate your feedback and encourage you to connect with our customer care team so we can assist you further.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Fresh Air
on November 17, 2025
Posted by: Mailman 1
Gender:Male
Verified Purchase:Yes
We’re very Satisfied with our purchase. Thanks !!!
I would recommend this to a friend!
User submitted photo
Response from DysonBy Dyson Customer ServiceNovember 17, 2025
Hi Mailman, we are delighted to have been able to assist you. Your satisfaction is our top priority, and we are glad we could meet your expectations. Thank you for your kind words and for choosing Dyson for your needs. Please feel free to reach out to us if there's anything else we can help you with. We're here to ensure a smooth experience for you. We hope you enjoy your Dyson experience and have a wonderful day!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Provides supplemental heat quickly
on November 29, 2025
Posted by: jhtpd
Verified Purchase:Yes
Purchased to supplement heat in my guest room. Works extremely well to take the chill out. Heats up quickly - no need to keep on continuously as the room is somewhat small. I was nervous about a space heater but chose this because I trust Dyson.
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Great features
on July 2, 2025
Posted by: Nene64
Verified Purchase:Yes
I bought this in addition to another Dyson bought last year to help keep my room cool with having hot flashes during the winter while using the heat. I’m happy with the way it filters dust and allergens the air. It sounds like white noise which helps me sleep.
Written by a customer while visiting Dyson
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