Customer reviews from Dyson
Dyson - Purifier Hot+Cool HP2 De-NOx - White/Gold
Average customer rating
4.7 out of 5
4.7
(35 Reviews)
Open Ratings Snapshot
Rating breakdown 35 reviews
5 Stars
28
4 Stars
5
3 Stars
2
2 Stars
0
1 Star
0
94%of customers recommend this product. 
(
31 out of 33
)
Best Buy Privacy Policy
Customer Reviews for Dyson - Purifier Hot+Cool HP2 De-NOx - White/Gold
Customer Rating
5 out of 5
5
Outstanding features and performance
on May 23, 2025
Posted by: Brian13
[This review was collected as part of a promotion.] Absolutely love the Dyson Purifier Hot+Cool HP2 De-Nox . Solidly built, packed with features, sleek and blends in with any decor. Unit easily covers 25 x 25 open room, providing nice air flow, low noise, and I can tell an immediate improvement in air quality from the filtration. Phone app is wonderful, allowing remote access to features, adjust air flow and direction, graphic views to monitor air quality, even when away from home. Only heat function is not available through the app. Heater worked great and took the chill out of the room. For me, the Purifier Hot+Cool HP2 De-Nox is a must and I am very satisfied with all of its features and performance.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
A slick, quiet purifier that transforms your room!
on June 3, 2025
Posted by: Anonymous
Gender:Male
[This review was collected as part of a promotion.] This slick, ultra-quiet purifier arrived just in time for the hottest day in Silicon Valley so far of 2025... it quicky transformed the air around me to be crisp and refreshing, as if I was taking a walk in the morning forest.
It's so powerful that I didn't need to turn on the central AC because the bedroom was already cool enough with this running at a level 5 power at night.
In fact it's so good, I'm considering of moving this to my elderly father's study room which can often get too hot or too cool... but I'm just afraid he might not be able to intuitively understand the buttons on the remote control, nor where to secure the remote control on the device.
Maybe these are areas for future product iteration, along with some kind of smarter cord storage? I also think Dyson can use smarter branding for this device so that folks don't need to guess around on what seems to be molecular acronyms...
All in all, the above aspects are not enough to detract from my five-star rating due to its power, projection, and aesthetics - the LCD screen is so clear and high quality, not to mention the coloring and finish - it looks and feels superb...!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
Great purifier all around slightly loud
on June 4, 2025
Posted by: Isaac
Gender:Male
[This review was collected as part of a promotion.] Got this product 3 days ago and it has helped bring down the temp in the room quickly, the fact that it has many different coverage choices ranging from 45* to 350* helps circulation in the room (no more stuffy air) also tried out the heating feature and it definitely does the job, the room got hot in no time. Only thing that might be a slight issue is the noise, it can be little noisy but the overall efficiency of the purifier makes up for it.
I would recommend this to a friend!
User submitted photo
User submitted photo
User submitted photo
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Happy customer
on June 20, 2025
Posted by: ChristyJ
Gender:Female
[This review was collected as part of a promotion.] I haven't had this product very long but I can tell a difference in the air quality in my house, especially my pet room! It's a little heavy but with all that it does, it's worth it. Heats and cools fast. Low noise.
I would recommend this to a friend!
User submitted photo
Written by a customer while visiting Dyson
Customer Rating
4 out of 5
4
on June 30, 2025
Posted by: Chende16
Gender:Male
Verified Purchase:Yes
Great air filtration system with silent sound. Can’t wait to see it perform in the winter.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Better air quality & quiet cool
on July 8, 2025
Posted by: Teddy 22
Gender:Female
Verified Purchase:Yes
I already love my Dyson vacuum cleaner, now I can add the Dyson Purifier too. We have used the purifier every night for the last 6 weeks, the air quality has improved in our home and the quiet cool keeps us
perfectly comfortable.
Thank you Dyson for another great product!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
3 out of 5
3
confusing interface
on July 11, 2025
Posted by: HH HMB
Gender:Female
[This review was collected as part of a promotion.] I was give this unit for test but I have found this unit too big and also a bit confusing with the UI.
No, I would not recommend this to a friend.
Response from DysonBy Customer ServiceHarpreet KJuly 12, 2025
Hello, thank you for sharing your impressions of the Dyson Purifier Hot+Cool De-NOx HP2. We appreciate your honest feedback and understand that the unit’s size and user interface may feel overwhelming at first. The HP2 is designed to deliver powerful purification, heating, and cooling across larger spaces, which can contribute to its bulk. As for the UI, we are continuously working to make our products more intuitive, and your input helps guide those improvements. If you need any tips on setup or navigation, we would be happy to assist. Thanks again for being part of the testing process. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Written by a customer while visiting Dyson
Customer Rating
5 out of 5
5
Good features
on November 21, 2025
Posted by: Juice
Gender:Male
Verified Purchase:Yes
How about this a month ago and it seemed to be doing the job keeping the air flowing and heat it and it’s a nice very nice
I would recommend this to a friend!
Response from DysonBy Dyson Customer ServiceNovember 27, 2025
Thank you for sharing your feedback! We’re glad to hear that you’ve been enjoying the features and that your unit is keeping the air flowing and heating effectively. It’s wonderful to know it’s meeting your expectations. Please don’t hesitate to reach out to our chat or voice support team if you ever need assistance, and we’re always here to help. Your satisfaction is important to us, and we appreciate you taking the time to let us know how it’s working for you.
Written by a customer while visiting Dyson
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