Customer reviews from Dyson
Dyson - Purifier Humidify+Cool PH2 De-NOx - White/Gold
Average customer rating
4.7
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
28
4 Stars
6
3 Stars
1
2 Stars
1
1 Star
0
94%of customers recommend this product.
(
29 out of
31)
Customer Reviews for Dyson - Purifier Humidify+Cool PH2 De-NOx - White/Gold
Customer Rating
5
Stealthy and healthy
on June 9, 2025
Posted by: rita
Gender:Female
[This review was collected as part of a promotion.] We leave our windows open much of the time for air circulation but this lets in allergens, dust, and during wildfire season, smoke and ash. I like the idea of this nifty contraption keeping our indoor air quality nice and healthy when we have the windows closed, and I especially like the idea that it controls build up of any NO2 from our gas stovetop. I have it on auto everything and is whisper quiet. I haven't cooked anything with lingering odors yet, so I can't comment on whether it is effective at removing odor. The humidification feature is nice too, but we only need extra humidity at night in our bedrooms, or near houseplants, and I'd rather situate this thing in the kitchen/living room. Good info and data on the app, once it's up and running. The only thing I would have loved to see is a "quick set up" sheet--remove all packaging, fill water tank, plug in, power on, and set everything to auto. Otherwise, it works perfectly and is a good looking piece of machinery.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
4
Reliable, quiet machine that performs well
on May 16, 2025
Posted by: Emily
Gender:Female
[This review was collected as part of a promotion.] I received this product for free in exchange for a thorough review of this machine's capabilities.
After testing both the humidifying and air purifying functions of this machine for the past three weeks, these are my personal pros and cons of this machine:
After testing both the humidifying and air purifying functions of this machine for the past three weeks, these are my personal pros and cons of this machine:
Pros:
Exceptionally quiet. I have this turned on most of the day while I WFH, and it is a pleasant hum in the background.
The app is surprisingly well done. I use it to turn on the machine when I'm around an hour away from home or when I cook. I have noticed a difference in the lingering smell of food after using this device.
The auto humidifier and purifier functions are my default setting. The ability to track air quality and other air contaminants is also insightful, although I wish the comparisons and general barometer of acceptable were better explained.
It cools exceptionally well as part of its purifying function.
Sleek, modern look.
Exceptionally quiet. I have this turned on most of the day while I WFH, and it is a pleasant hum in the background.
The app is surprisingly well done. I use it to turn on the machine when I'm around an hour away from home or when I cook. I have noticed a difference in the lingering smell of food after using this device.
The auto humidifier and purifier functions are my default setting. The ability to track air quality and other air contaminants is also insightful, although I wish the comparisons and general barometer of acceptable were better explained.
It cools exceptionally well as part of its purifying function.
Sleek, modern look.
Cons:
The humidifier is not my favorite. It can be difficult to understand how to fill this bottom part of the machine at first. Once completed initially, it's quite simple.
The machine will stop purifying if the water tank for the humidifier is empty. This is annoying.
I wish there was a simplified explanation for the oscillating vs non oscillating functions of the machine. Why is one preferable to the other? Is there a purpose for one function over the other?
The humidifier is not my favorite. It can be difficult to understand how to fill this bottom part of the machine at first. Once completed initially, it's quite simple.
The machine will stop purifying if the water tank for the humidifier is empty. This is annoying.
I wish there was a simplified explanation for the oscillating vs non oscillating functions of the machine. Why is one preferable to the other? Is there a purpose for one function over the other?
Other than that, this machine is incredibly well engineered, functional, and not an eyesore.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Great features!
on June 2, 2025
Posted by: Stef90
Gender:Female
[This review was collected as part of a promotion.] I received this product 2 weeks ago, and I really recommend it. If I do not want to turn on my home AC, it works perfectly to keep me cool. Also the noise level is tolerable not loud at all.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
No Smoke!
on June 2, 2025
Posted by: Jane
Gender:Female
[This review was collected as part of a promotion.] It is really great to know how healthy the air in your home rates. I was surprised when the air quality in my home almost hit the red zone. It generally stays in the green (healthy) zone. My husband was blackening our seafood and I had no idea it would jump that high. I turned up the speed on my Dyson Purifier to help clear the air and bring us back to normal. The air quality is good again and so was the seafood!
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Looks like Art, works like Magic
on May 21, 2025
Posted by: EyeshineStudios
Gender:Male
[This review was collected as part of a promotion.] I think this humidifier is both beautiful and effective. The sleek, modern design looks great in the 200 sqft room it resides in and is so quiet while purifying and humidifying that you almost forget it’s on. Most importantly, it works incredibly well! It cools the room down to a nice, comfortable level while filtering out all the ambient contaminants from outside that find their way inside plus the continuously accumulating particles from multiple pets.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Dyson Purifier Humidify+Cool PH2 De-NOx
on May 23, 2025
Posted by: My Dyson
Gender:Female
[This review was collected as part of a promotion.] I have been using this purifier and humidifier for a week. It was easy to assemble. Starting it up, was super easy. I was surprised that the noise level was low. The humidifier helps to put moisture back in the dry air. As the summer gets closer, the cooling system will be a huge benefit. The fan is able to cover the whole room and filter the air. I love the app, it keeps me informed of the air quality. The remote stays in place, don't have to worry where it is. I am very satisfied with this product.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Customer Rating
5
Fantastic machine
on June 2, 2025
Posted by: kaf702
Gender:Male
[This review was collected as part of a promotion.] I acquired the my Dyson both for humidification and filtering. I live in Las Vegas and I need both.
I would recommend this to a friend!
Written by a customer while visiting Dyson
Posted by: Concerned customer
Gender:Female
Verified Purchase:Yes
I was disappointed in the air or cooling leveling, be ause of the cost of my Dyson and the advertisement..however I still believe it is the best of the best out there. In company to other cooling systems
No, I would not recommend this to a friend.
Response from DysonBy Customer Service, Rubaid K, August 21, 2025
Thank you for your feedback. We truly appreciate your continued trust in Dyson, it means a great deal to us. We are sorry to hear that the cooling performance did not meet your expectations, especially given the product’s promise and investment. We understand how important it is for premium technology to deliver on every front. Our goal is to provide sleek, modern devices that offer powerful and consistent airflow. We would be happy to assist, whether that involves reviewing your settings or sharing optimization tips. For personalized support, please feel free to contact us at askdysonus@dyson.com. Your experience helps us improve, and we remain committed to resolving this for you. Dyson wishes you great health and joy!
Written by a customer while visiting Dyson