Unfortunate early failure, but great customer serv
on January 6, 2017
Posted by: bobr
from Colorado
Length of ownership:1 week
Verified Purchase:Yes
I bought my third of these. But it failed. Holmes was great w/ customer service, and is sending me an upgrade replacement! I consider the failure to be an oddity (bad bearing in the blower motor?, causing noise).
Written by a customer while visiting holmesproducts.com
Customer Rating
5
Easy to fill
on January 8, 2017
Posted by: Mr fish
from chicagoland
Gender:Male
Length of ownership:1 week
Had it for a few days.Love it so far. Easy lift and fill being I'm disabled.Very quiet compared to my old humidifier and love that there's no filter. Used to buy so many in one season. More cost efficient.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
I used this humidifier for the first time last night. The tank leaked from the bottom, and at one point there was NO mist coming out of the unit, though I had filled it with one container of distilled water. I am very disappointed with this humidifier.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Janet, Consumer Care, January 25, 2017
Thank you for your comments. We are always focused on improving our trusted products. Our goal is to find innovative ways make life a little easier. If you would like additional assistance please contact us at 1-800-546-5637. We are open Monday through Saturday 8 am to 8 pm, EST.
Written by a customer while visiting holmesproducts.com
Customer Rating
5
Love it just to fine a parts for the tank
on March 29, 2017
Posted by: Elvira
Gender:Female
Length of ownership:1 year or longer
I need a small rubber piece to hold the water in at the bottom of the tank
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
4
Flapper valve fails
on December 25, 2017
Posted by: Pogoabram
It is the weak link in the product. We have bought at least 6 in the past 15 years, with 2 or 3 running every night during the winter. The only thing that goes bad is the little flapper valve in the water tank, which disintegrates, making the humidifier useless. I have not been able to find a replacement part. Our water is from a well and very hard. We generally use distilled water to prevent a fine layer of calcium deposited everywhere.
I would recommend this to a friend!
Written by a customer while visiting holmesproducts.com
Customer Rating
1
Noisy !
on January 10, 2018
Posted by: FIJI
from Michigan
Gender:Male
Length of ownership:1 week
Brand new and its so loud we can hear it from 2 rooms away. A family member has the same unit and it is totally quiet. Need this lemon replaced
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Gregory, Consumer Care, January 19, 2018
We are sorry you had this experience. We would be happy to help. For assistance, please call Holmes® at 1-800-546-5637; Monday through Saturday from 8 AM to 8 PM, EST.
Written by a customer while visiting holmesproducts.com
Customer Rating
4
noise
on December 14, 2018
Posted by: pond13
from Lincoln De
Gender:Male
Length of ownership:1 week
More noisy then my last Homles cool mist I had and no light to help navigate in the dark.
No, I would not recommend this to a friend.
Written by a customer while visiting holmesproducts.com
Customer Rating
1
30 days old and not working
on January 29, 2019
Posted by: RJWINKS
from Wisconsin
Gender:Male
Length of ownership:1 month
I recently bought this humidifier after the warm humidifier died, I only got 30 days +/- before the ultra sonic component has failed, cleaning, descaling has not worked, last resort take it apart......wil not buy this style again.
No, I would not recommend this to a friend.
Response from holmesproducts.comBy Holmes, Consumer Care Team, May 1, 2019
We’re sorry to hear about what happened to your humidifier. We will be more than happy to assist you. Someone from our Consumer Care Team will reach out to you by email. Thank you.
Written by a customer while visiting holmesproducts.com