Customer reviews from bose.com
Bose - SoundLink Home Portable Bluetooth Speaker - Cool Gray
Average customer rating
4.6
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
92
4 Stars
21
3 Stars
4
2 Stars
2
1 Star
2
Customer Reviews for Bose - SoundLink Home Portable Bluetooth Speaker - Cool Gray
Customer Rating
5
Paired perfection
on September 15, 2026
Posted by: ricohman
Gender:Male
Length of ownership:1 month
First, I am writing this as a human being, not an Ai bot. I purchased a second speaker to pair with a previously purchased one, in order to create a stereo wireless system. The effect has been excellent. the whole being far greater than the sum of its parts. The stereo pairing is quite easy, just a couple of button pushes. Highly recommended.
Written by a customer while visiting bose.com
Customer Rating
5
Bose "The Goat".
on August 28, 2026
Posted by: Workout room
Gender:Male
Length of ownership:1 month
I bought this for my workout room and it sounds great. I use it through my phone and the sounds is outstanding. I have many bose products going all the way back to my first purchase in the early 80's. I bought the 601's and 301's for my sound system back in college. Still have my retired 601's "needs new tweeters". Thanks Bose for the continued quality that makes Bose one of a kind. Greg
Written by a customer while visiting bose.com
Customer Rating
5
Love it
on August 1, 2026
Posted by: Shelly
Gender:Female
Length of ownership:3 months
I am so happy with the size and appearance of the speaker. I was able to sync it to my phone in a matter of seconds. The sound is amazing. I would never consider any other speaker brand.
Written by a customer while visiting bose.com
Customer Rating
5
Stereo mode is dope
on July 13, 2026
Posted by: Ham
Gender:Male
Length of ownership:1 month
I bought them and have used the "Stereo Mode" function to listen to Jazz and have had a good time. The sound comes out enough for me to hear everything and I can direct the sound so that it doesn't interfere with my roommates. So far, it's my make shift stereo and does what it needs to do as far as music goes.
Written by a customer while visiting bose.com
Customer Rating
5
tiny but mighty
on July 11, 2026
Posted by: queenbee at the Hive
Gender:Female
Length of ownership:1 week
Bose is number one in sound! and this little soundlink home bluetooth speaker did not disappoint. the sound is beautiful clear sharp and full. the mid century wood grain design looks great displayed in my small salon space. very happy
Written by a customer while visiting bose.com
Customer Rating
5
Excellent, but no plug or app connection
on June 28, 2026
Posted by: Laura
Gender:Female
Length of ownership:1 week
I waited a while to purchase these speakers, and boy, they were worth the wait. The sound is beautiful and it's easy to pair them and enjoy stereo mode. I love the color and the battery lasts for a very long time. The only drawback is that they do not appear in the Bose app, and they do not come with instructions or a charging plug. They provide the cords, but not the USB plug needed to charge them. For the price of the speakers, it seems like they could have included a matching plug as part of the set.
Written by a customer while visiting bose.com
Customer Rating
5
Fine replacement
on June 11, 2026
Posted by: AnnE
My old Soundlink, bought in 2016, died. I bought this, thinking, oh, well, it won't be as good. And it is!
Written by a customer while visiting bose.com
Customer Rating
2
Not happy
on May 30, 2026
Posted by: Bill
Gender:Male
Length of ownership:1 month
I got this 10 days or so ago. I've had better , there could be more bass in it , truth be told I'd rather have something w more bass and it doesn't connect to my bose app so it really disappointed me.
Response from bose.comBy Customer Support, May 30, 2026
Hey Bill, thanks for reaching out and sharing your feedback about the SoundLink Home. These speakers are designed to deliver crisp, clear sound with bass that fills the room, so sorry to hear that hasn’t been your experience.
To help, we recommend checking out our support article https://bose.life/3RzM6Iw for tips on optimizing bass performance. Also, please note that the SoundLink Home is designed to work without an app, so it’s normal that it doesn’t connect to any Bose app. Hope it helps!
Klariss - Customer Support
To help, we recommend checking out our support article https://bose.life/3RzM6Iw for tips on optimizing bass performance. Also, please note that the SoundLink Home is designed to work without an app, so it’s normal that it doesn’t connect to any Bose app. Hope it helps!
Klariss - Customer Support
Written by a customer while visiting bose.com