Customer reviews from wyze.com
Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Average customer rating
4.4
(532 Reviews)
Rating breakdown 532 reviews
5 Stars
370
4 Stars
84
3 Stars
39
2 Stars
24
1 Star
15
90%of customers recommend this product.
(
380 out of
420)
Customer Reviews for Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Posted by: Tom
from New Hampshire
Verified Purchase:Yes
Great camera. Wish the moving camera was 4k. Love the HOME setting on waypoints.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bright
Verified Purchase:Yes
The cameras purchased are working great it was money well spent. Excellent quality.
Written by a customer while visiting wyze.com
Posted by: kevin
from Texas
Verified Purchase:Yes
good camera for the price. Will get a couple more
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Parkersburg,WV
Verified Purchase:Yes
Really wish you would have made this a long time ago!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Richo
from Palm Bay, Florida
Verified Purchase:Yes
Innovative, functional, creative & truly unique this camera provides real security & offers peace of mind.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
Works great like the duo cam one fixed one rotating. Also love the spotlight.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Kansas
Verified Purchase:Yes
New mounting system is garbage. I had to return mine because it didn’t work as the tolerances were off.
No, I would not recommend this to a friend.
Response from wyze.comBy Maribeth, Wyze, November 28, 2025
Thank you for sharing your experience with the Wyze Duo Cam Pan’s mounting system. We’re truly sorry to hear that the new design didn’t meet your expectations and that the tolerances caused issues serious enough to require a return. Your feedback is very important to us, and insights like yours help us continue improving our products.
The Wyze Duo Cam Pan is designed for versatile indoor and outdoor use, but we understand that mounting issues can negatively impact that experience. If you haven’t already, please reach out to our Wizards team so we may help diagnose the issue or explore replacement options: https://support.wyze.com/hc/en-us.
We appreciate you taking the time to let us know what went wrong, and we’re here if you need any further assistance.
The Wyze Duo Cam Pan is designed for versatile indoor and outdoor use, but we understand that mounting issues can negatively impact that experience. If you haven’t already, please reach out to our Wizards team so we may help diagnose the issue or explore replacement options: https://support.wyze.com/hc/en-us.
We appreciate you taking the time to let us know what went wrong, and we’re here if you need any further assistance.
Written by a customer while visiting wyze.com
Customer Rating
3
Great for blind spots, but Pan Scan is finicky
on November 29, 2025
Posted by: Anonymous
from Chesterfield, VA
Verified Purchase:Yes
Pan cams helped to cover blind spots outside my house. Getting Pan Scan of WayPoints to work reliably on 2 of the cameras was a struggle, as the Pan cam would get disoriented within hours. Deleting the Waypoints, recalibrating the camera and setting up the same Waypoint viewing positions kept getting disoriented so I finally made many attempts using different Waypoint viewing positions and reducing the number of Waypoints, which eventually led to reliable Pan scanning. (Those 2 Pan cams are mounted higher on the house and have a little more downward tilt, which may have contributed to the initial Pan scanning problems.)
I would recommend this to a friend!
Response from wyze.comBy WyzeJosan, November 29, 2025
Hi there,
Thank you for sharing your experience, and I’m sorry for the frustration you had getting the Pan Scan of Waypoints to work reliably. I know it can be tricky when cameras get disoriented.
Here are a few steps you can try in the Wyze app to improve Pan scanning reliability:
Recalibrate the camera – Wyze app > select your Pan Cam > Settings gear > Advanced Settings > Recalibrate.
Reduce the number of Waypoints – Sometimes, fewer Waypoints help the camera maintain orientation.
Adjust camera tilt – Slightly adjust the tilt to ensure the camera has a clear line of sight for all Waypoints.
Restart the camera – Wyze app > select your Pan Cam > Settings gear > Restart Device.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. Please include as much detail as possible. Thank you!
Best regards,
Thank you for sharing your experience, and I’m sorry for the frustration you had getting the Pan Scan of Waypoints to work reliably. I know it can be tricky when cameras get disoriented.
Here are a few steps you can try in the Wyze app to improve Pan scanning reliability:
Recalibrate the camera – Wyze app > select your Pan Cam > Settings gear > Advanced Settings > Recalibrate.
Reduce the number of Waypoints – Sometimes, fewer Waypoints help the camera maintain orientation.
Adjust camera tilt – Slightly adjust the tilt to ensure the camera has a clear line of sight for all Waypoints.
Restart the camera – Wyze app > select your Pan Cam > Settings gear > Restart Device.
If you have not, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) so we may help diagnose the issue. Please include as much detail as possible. Thank you!
Best regards,
Written by a customer while visiting wyze.com