Customer reviews from wyze.com
Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Average customer rating
4.5
(518 Reviews)
Rating breakdown 518 reviews
5 Stars
365
4 Stars
80
3 Stars
37
2 Stars
22
1 Star
14
91%of customers recommend this product.
(
372 out of
409)
Customer Reviews for Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Posted by: vuong
from california
Verified Purchase:Yes
the quality of videos not good as I expected , and 360 camera sometimes mess up cant not go enough turn
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, September 4, 2025
Hello and thank you for your feedback! We are always looking for ways to improve our products for our user’s daily use. We appreciate your suggestion and will send this up to our team for further consideration in the future. If you have any questions, concerns, or would like to speak more about your feedback please reach out to our Wizards team (https://support.wyze.com/) so we may help. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Arlen
from Kansas
Verified Purchase:Yes
I love the concept it’s definitely an upgrade from the cam pan 3. I do wish the 4k tech would have been implemented in the stationary side of the duo.. it would be great to see higher quality video out of the cameras.. I’m not at all disappointed with the peace of mind that these cameras including the cam pan 3 give me and my family, but I do look forward to up and coming advancements with the WYZE platform.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Dennys H
from Omaha Nebraska
Verified Purchase:Yes
This is by far of the best cameras . Its awesome, covers a huge area .
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Victor
from Texas
Verified Purchase:Yes
Degrees of motion due to fixed camera position are odd if the camera is not totally horizontal.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Antoine
Verified Purchase:Yes
I gave it a three because the pan cam never is where it's supposed to be, it's always pointing down or towards the wall.
Response from wyze.comBy WyzeCarmelita, September 5, 2025
Hello there! We are sorry you are having this issue and would like to help. For further information, please take a look at this article: https://support.wyze.com/hc/en-us/articles/39906033011227
You may also contact our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
You may also contact our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
Written by a customer while visiting wyze.com
Posted by: Clive
Verified Purchase:Yes
I love having double vision. Being able to see two/multiple locations with one camera while keeping an eye on a specific spot is wonderful. Why didn't you guys think of this from the start of operations? It's a wonderful product.
Written by a customer while visiting wyze.com
Posted by: John
from Florida
Verified Purchase:Yes
There's a serious lag in the rotating camera during live view. It was more than 10 seconds at times. The waypoints are a good concept but laborious to set up, as the camera goes so slowly through them and is sonslow to react to your adjustments. Also, it forgets alignment and the waypoints are then useless until you recalibrate. The motion sensor never turns off even when you turn the camera off, so even with the camera off it still shouts out warnings rendering that feature annoying and useless. I have over a dozen Wyze cameras, and this is one of the worst functionally.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, September 7, 2025
Hello there! We are sorry you are having this issue and would like to help. For further information, please take a look at this article: https://support.wyze.com/hc/en-us/articles/360033618631
You may also contact our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
You may also contact our team at (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you with this matter.
Written by a customer while visiting wyze.com
Posted by: Drew
from Snellville, Georgia
Verified Purchase:Yes
I like it found one fault. It would be nice if when after tracking it goes back to a selected point instead of being stuck in a position where it's not able to see anything.
I would recommend this to a friend!
Written by a customer while visiting wyze.com