Customer reviews from wyze.com
Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Average customer rating
4.5
(518 Reviews)
Rating breakdown 518 reviews
5 Stars
365
4 Stars
80
3 Stars
37
2 Stars
22
1 Star
14
91%of customers recommend this product.
(
372 out of
409)
Customer Reviews for Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Posted by: Mike C
Verified Purchase:Yes
Great price, and useful for semi-needed camera footage. We use to keep an eye on our parking pad. Sometime the recording access is off. The updates seem to be always needed. It would be nice if it accepted other branded micro-sd cards, as I have so many
Written by a customer while visiting wyze.com
Posted by: Gerard Bouchard
from Massachusetts
Verified Purchase:Yes
I already own 10 and now I bought 2 more because they are finally the color black and they look more hidden in the front of my property. These should have come out in black right from the beginning.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
5
GREAT CAMERA HAD ONE FOR THREE YEARS OR LONGER
on March 17, 2024
Posted by: Anonymous
from STATESVILLE NC
Verified Purchase:Yes
GOOD CAMERA FOR THE PRICE ALWAYS RELIABLE FOR RESPONCE OF PERSON,OR ANYTHING ELSE
Written by a customer while visiting wyze.com
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
They keep disconnecting from the wifi and i keep having to reconnect them. Ive even went as far as having the cameras right next to the wifi router and still the same thing is happening.Its frustrating especially when i need to check on my kids. Also i have to manually disconnect and connect then to the outlet to make them work. Ive tired other outlets and its the same issue. I also have the original cables and cube outlet and ive tried aftermarket ones and its still the same issue.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeMay, March 19, 2024
Hello, we are sorry to hear your camera has run into some connectivity trouble and would like to look into this further. We would recommend moving your camera temporarily closer to your router to see if this helps with the issue you are experiencing. We would recommend taking a look at this article for further information:
https://support.wyze.com/articles/360052899811
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/articles/360052899811
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: PattiS
from Altamonte Springs, FL
Verified Purchase:Yes
Love Wyze! I’ve been a Wyze fan from the very beginning and have never had an issue with any product. I have cameras and vacuums and plugs and light bulbs and on and on. The video doorbell is the best especially working from home. Even though I have a sign to not ring the bell there are some crazies that still do and I can talk (yell) with them from my back office desk. I use the solar panels for our outdoor cameras to keep en eye on our pup. As I said I’m a huge fan for all Wyze products.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jeff
Verified Purchase:Yes
I could not tell from the listing that it was wired and I need a wireless cam to replace my existing one. I reached out to customer service to ask about a return and new cam, but never heard back. Otherwise, I’ve been very happy with my Wyze products.
Written by a customer while visiting wyze.com
Posted by: TP
from Florida
Verified Purchase:Yes
Have used for numbers of years. Works great in indoor or outdoor
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: John
from Hemet, Ca
Verified Purchase:Yes
Wyze systems are the best bang for your hard earned buck! We have camera's, plugs, sprinkler, thermostat, etc.. very nice to control all from your phone. Highly recommend Wyze products.
I would recommend this to a friend!
Written by a customer while visiting wyze.com