Customer reviews from wyze.com
Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Average customer rating
4.5
(518 Reviews)
Rating breakdown 518 reviews
5 Stars
365
4 Stars
80
3 Stars
37
2 Stars
22
1 Star
14
91%of customers recommend this product.
(
372 out of
409)
Customer Reviews for Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Posted by: Hollonsgt
from Ohio
Verified Purchase:Yes
Works great outside overlooking our driveway. Great pic quality at night!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bane
from Virginia
Verified Purchase:Yes
Amazing clear night resolution. The quality is not granny
Compared to the older Wyze generation
Compared to the older Wyze generation
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: JayC
from Virginia
Verified Purchase:Yes
I have 3 different types of Wyze cameras, but the Wyze V3 is a very good and stable camera. Easy setup, and the picture quantity is excellent. My first 2 v3 cameras i purchased over a year ago, and have had 0 issues with them, so i just purchased the v3 2 pack. I'm sure that i will be more later when I am ready to upgrade my v2 cameras.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Shawn G
Verified Purchase:Yes
Great little camera and I love that it is black for better concealment.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: frankie
from MASS
Verified Purchase:Yes
3 stars because its a nice affordable option. However, it constantly freezes and requires a reboot to fix it.
No, I would not recommend this to a friend.
Written by a customer while visiting wyze.com
Posted by: Goose
Verified Purchase:Yes
Sadly, only 1of the 2-pack worked after firmware upgrades.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeStephen, December 7, 2023
Hello, we are sorry to hear your camera has run into some connectivity trouble and would like to look into this further. We would recommend moving your camera temporarily closer to your router to see if this helps with the issue you are experiencing. We would recommend taking a look at this article for further information:
https://support.wyze.com/articles/360052899811
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/articles/360052899811
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
2
Don't like these they were good for a while now no
on December 14, 2023
Posted by: Linda
Verified Purchase:Yes
I DO NOT like these webcams-they keep going on and off line even though my WiFi is fine, then you have to try to line the camera up with that square thing to get it back-I've wasted so much time with these stupid things and still am not getting video i want.
I didn't realize i ordered the same ones again-i've returned them
I didn't realize i ordered the same ones again-i've returned them
Response from wyze.comBy WyzeStephen, December 14, 2023
Hello, we are sorry to hear your camera has run into some connectivity trouble and would like to look into this further. We would recommend moving your camera temporarily closer to your router to see if this helps with the issue you are experiencing. We would recommend taking a look at this article for further information:
https://support.wyze.com/articles/360052899811
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/articles/360052899811
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: L Wrenn
from Eastcoast USA
Verified Purchase:Yes
My 4 one in this version. I can't help myself. The quality and customer service is above all others
I would recommend this to a friend!
Written by a customer while visiting wyze.com