Customer reviews from wyze.com
Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Average customer rating
4.5
(518 Reviews)
Rating breakdown 518 reviews
5 Stars
365
4 Stars
80
3 Stars
37
2 Stars
22
1 Star
14
91%of customers recommend this product.
(
372 out of
409)
Customer Reviews for Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Posted by: PaulJ
from Winston-Salem NC
Verified Purchase:Yes
Great camera, easy to install and setup. Streaming continues to be an issue, as stream keeps cutting out using Echo devices (streams well on Android phone, however). Need to also change the 60 minute timeout where you have to reset the stream.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Joe
from North Carolina
Verified Purchase:Yes
I’m impressed with how well these work and the clarity of the images and video.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jones
from TN
Verified Purchase:Yes
Great cameras! Much improved over the V2. The new designed brackets make it easier to install. Video quality is great!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: mirage790
from Rockford, MI
Verified Purchase:Yes
Nice cameras, much clearer than the old version. Wyze cameras are fantastic, but the phone app that runs the is not so great.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: KeelerKeys
from Colorado
Verified Purchase:Yes
First camera rendered inoperable and unable to power up due to a firmware update. Replacement camera sent from Wyze works well, but afraid to do firmware updates.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Virgil
from Central Texad
Verified Purchase:Yes
Awesome little camera. Easy to set up and use. The peace of mind it give is great. Works well at night too. App is also well done. I really have no complaints.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Sharon
from Bham alabama
Verified Purchase:Yes
I like the cameras but they keep cutting off and on
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: J
from Atlanta, GA
Verified Purchase:Yes
Work well when they work. However they are "offline" ALOT! Sometimes even powering them off and backbon does nothing to reconnect them to wifi, and I have great coverage
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, August 18, 2023
Hello there, we are sorry to hear your camera has run into some connectivity trouble and would like to look into this further. We would recommend moving your camera temporarily closer to your router to see if this helps with the issue you are experiencing. We would recommend taking a look at this article for further information:
https://support.wyze.com/articles/360052899811
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
https://support.wyze.com/articles/360052899811
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com