Customer reviews from wyze.com
Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Average customer rating
4.5
(518 Reviews)
Rating breakdown 518 reviews
5 Stars
365
4 Stars
80
3 Stars
37
2 Stars
22
1 Star
14
91%of customers recommend this product.
(
372 out of
409)
Customer Reviews for Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Posted by: Carl
from New Jersey
Verified Purchase:Yes
Nice camera. Sharp images and fast playback of video. A must to have to monitor your home from wherever your are.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Bjx
from Texas
Verified Purchase:Yes
Works well, occasionally disconnect, but will not work with Google home even though it's advertised
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeKent, May 20, 2023
Hello! The Wyze Cam v3 will have integration with both Google Home and Amazon Alexa. We are very sorry to hear the camera and Google are running into some communication trouble and would like to help. We would recommend taking a look at these articles for further information:
https://support.wyze.com/hc/en-us/articles/360036470911
https://support.wyze.com/hc/en-us/articles/360036469912
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/360036470911
https://support.wyze.com/hc/en-us/articles/360036469912
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: Smirh
from North Carolina
Verified Purchase:Yes
Great camera’s… but they only take pictures. The old V1’s took 5 second videos and uploaded them. Haven’t successfully figured out why. So essentially upgrading my cameras… made them a lil worse. Rather have the clips rather than 4k color night time videos…
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RLK
from Clover
Verified Purchase:Yes
I have several of these now. It is a versatile camera that functions well.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Robert
from Tucson, AZ
Verified Purchase:Yes
Small but yet amazing cameras. And the color night vision is something else. Highly recommend these to everyone.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Suzyque
Verified Purchase:Yes
Not exactly what I wanted. Had to get Sd card to record. My other cameras do not require that. Very difficult to sync to my system. Guess I should have done better research before purchasing
Written by a customer while visiting wyze.com
Posted by: Randy503
Verified Purchase:Yes
Good basic camera, decent price. Includes magnetic base and mounting plate.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1
wired only, not a replacement for v2 outdoor wifi
on May 26, 2023
Posted by: brianr
from jacksonville fla
Verified Purchase:Yes
was marketed this as an outdoor wifi camera, only to order it and discover it has to be wired.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, May 26, 2023
Hello there! The camera does not have an internal battery and will need to be plugged into the wall to obtain power. The wireless feature will be the WiFi connection the camera will need to communicate with the Wyze app. If you have any questions or concerns, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com