Cameras were easy to install.but app doesn't allow to create a grid for motion. I get alerts when cars go past window sometimes and when wind blows around exhaust port
I can’t connect to my wi-fi wireless network. I will be returning both cameras.
Response from wyze.comBy WyzeMay, May 16, 2023
Hello, we are very sorry to hear your camera is running into some setup trouble and would like to help. Please ensure that you are using your 2.4GHz network when setting up the camera as our products do not currently communicate with 5GHz networks. We would recommend taking a look at these articles for further information:
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Easy set up, great picture. Having an issue with it going off line for no reason, having to restart it almost daily. The other 2 cameras are working great, this one may need to be replaced. Able to share my camera view with anyone with the Wyze app which is handy