Customer reviews from wyze.com
Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Average customer rating
4.5
(518 Reviews)
Rating breakdown 518 reviews
5 Stars
365
4 Stars
80
3 Stars
37
2 Stars
22
1 Star
14
91%of customers recommend this product.
(
372 out of
409)
Customer Reviews for Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Posted by: Woody woodall
Verified Purchase:Yes
Works well. Instructions are not clear to scan the square especiallt
Written by a customer while visiting wyze.com
Customer Rating
2
Video playback rarely works and never notifies...
on February 7, 2023
Posted by: Dagdernit
Verified Purchase:Yes
These cameras are more for looks then anything else. I can log on and see live but playback of videos shows nothing most of the time. And when it does it is late and skips making it worthless. I've purchased the Version 2 of the pan scan and regular and upgraded (hoping i could finally see a clear picture, not) and version 3 of the latest pan and scan and camera with the integrated spot light. Same issues with saying i have videos but they don't work or run and if they do they are late on recording getting the azz end of the vehicle or person. Also, the notifications are late. I will sometimes get a message that the camera has detected something minutes later. I also have a Google camera and it is a lot better. What does Google do that Wyze isn't? My wifi is around 50mbps and use 32g microsd cards. Not sure what Wyze needs to do to make the playback functional, but I'm not wasting any more money until I hear they have done something about it...
Response from wyze.comBy WyzeCarmelita, February 7, 2023
Hello there, we are very sorry to hear your Wyze Cam v3 is running into some trouble, and would like to look into this further. If you have not already please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Anonymous
Verified Purchase:Yes
This wasn't my first purchase and won't be the last. As usual a great camera.
Written by a customer while visiting wyze.com
Posted by: Ryan
Verified Purchase:Yes
This is an awesome product. Great quality and sorry useful
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Kristi
from Colorado
Verified Purchase:Yes
Love the clarity of the camera and confidence that I now have to be able to help protect my home.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: iSi
from California
Verified Purchase:Yes
Great little Wyze Cam (v3). Glad I upgraded from v1 and c2 cameras. The night view is very clear and the set-up was flawless. ThankYou, iSi
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Caredogg
Verified Purchase:Yes
It's a great camera, probably going to replace my ring someday.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: D Lehmann
Verified Purchase:Yes
Great technology and excellent value. The app is constantly improving
Written by a customer while visiting wyze.com