Customer reviews from wyze.com
Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Average customer rating
4.5
(518 Reviews)
Rating breakdown 518 reviews
5 Stars
365
4 Stars
80
3 Stars
37
2 Stars
22
1 Star
14
91%of customers recommend this product.
(
372 out of
409)
Customer Reviews for Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Posted by: John
from Florida
Verified Purchase:Yes
Great! Love the camera's! I'll be buying more gadgets from Wyze!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Karen
from Zephyrhills, FL
Verified Purchase:Yes
I bought this for my neighbor I have five of them myself. It was very confusing for them to set it up because of the cam plus push. It did not tell them how to set it up without buying CAM+. That is a shame
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Mike R
from Perry ny
Verified Purchase:Yes
Great video great services seriously amazing Thanks
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Sc
from New Jersey
Verified Purchase:Yes
It was hard to connect and was a problem older model was better
Response from wyze.comBy WyzeCarmelita, January 20, 2023
Hi there, we are very sorry to hear you are experiencing some connectivity trouble and would like to help. The max range between the camera and Base Station varies, but in an open, clear field, they can be up to 300 feet apart. If you have multiple walls, doors, and other structures between each device, then that optimal range will be smaller. We would recommend taking a look at this article for some tips:
https://support.wyze.com/hc/en-us/articles/360037908611
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom-right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
https://support.wyze.com/hc/en-us/articles/360037908611
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom-right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you and have a great day!
Written by a customer while visiting wyze.com
Posted by: BtchGddss1
from Phoenix, Arizona
Verified Purchase:Yes
For some reason the quality of the picture is degraded and it didn't come with the power cord!
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Peter Heard
from Long Island, NY
Verified Purchase:Yes
As advertised- easy to set up and connect. Does exactly what I need it to…
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: marinne
from PA
Verified Purchase:Yes
The new cameras work fine. I'm still having a problem with video at one location, but since this is the reason a purchased a new camera to replace the old one, and the problem still exists, it must be my wifi signal is not strong enough for that camera location.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Gene O
from Durham, NC
Verified Purchase:Yes
This new version is superior to an already great camera that I have. I own four of the previous version, and I'm very happy with them. The new ones even better.
Written by a customer while visiting wyze.com