Customer reviews from wyze.com
Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Average customer rating
4.5
(518 Reviews)
Rating breakdown 518 reviews
5 Stars
365
4 Stars
80
3 Stars
37
2 Stars
22
1 Star
14
91%of customers recommend this product.
(
372 out of
409)
Customer Reviews for Wyze - Duo Cam Pan, 2K Wired Dual Pan/Tilt Camera with Spotlight, Indoor/Outdoor, Motion-Tracking with Color Night Vision - White
Posted by: Lana
from VA
Verified Purchase:Yes
This is my 4th camera. I'm very pleased with the cameras.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: RK
Verified Purchase:Yes
Useless without cam +. My previous devices show a 12 sec clip. This one does not. Useless.
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeCarmelita, January 5, 2023
Hello there, thank you for your review! We have options available such as Cam Plus Lite with Name Your price as we want cloud recordings to be coupled with Person Detection to make them more useful. For more info, please check https://support.wyze.com/hc/en-us/articles/4415330946075. If you do not wish to use CPL, you may use a microSD card to record.
If you have other questions or concerns or if you are experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
If you have other questions or concerns or if you are experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Customer Rating
5
In multiple properties easy to set up and use
on January 6, 2023
Posted by: Chueco
from Nevada/Mexico
Verified Purchase:Yes
HAVE THIS ON MULTIPLE PROPERTIES. It is real easy to set up and much easier to use. Started to use Wyze cams over a year ago and real impressed. So far not a single issue. Also love the quality of video
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Customer Rating
1
Cameras won't stay connected, constant error codes
on January 7, 2023
Posted by: Anonymous
from Tennessee
Verified Purchase:Yes
Both cameras keep going offline with error codes. Firmware update was available and I updated and Both cameras won't stay connected, I've had to reset them both 20 times with no change, I've deleted them and tried to add them again and I'm still having issues
No, I would not recommend this to a friend.
Response from wyze.comBy WyzeKent, January 7, 2023
Hi there, we are sorry to hear that you are having complications with the connectivity of your camera in the Wyze app after the updates.
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may further diagnose the issue and assist you with this matter. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may further diagnose the issue and assist you with this matter. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!
Written by a customer while visiting wyze.com
Posted by: Bill
from Southern Illinois
Verified Purchase:Yes
Works really well in day and low light. Clear sharp video. versatile mounting and aiming.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: John in Colorado
Verified Purchase:Yes
I like the cameras and they work great with one exception. A light across the street flashes and the camera records continuously due to the flashing light.
Written by a customer while visiting wyze.com
Posted by: Taslikchikn
from Tn
Verified Purchase:Yes
Little camera with big features. For the price, you get good video and can also take pics. One thing i didn't know about til i got this camera. Is that you can set it to detect smoke detectors when they go off to alert you. I would have bought one earlier if the black had been available. Which is when i found out it was available in black I ordered the two pack. My first knowledge of Wyze is with their light bulbs. Then i found out about their other products. I would recommend both.
I would recommend this to a friend!
Written by a customer while visiting wyze.com
Posted by: Jimmy
from md
Verified Purchase:Yes
This is a nice little camera with a clear picture for the money
Written by a customer while visiting wyze.com