We were looking to replace an electric kettle with a brand that had reliable products and offered replacement parts for a waste-free life of the appliance. Knowing this kettle is not only build well, but if the carafe gets bent or broken in any way I can order a new one without throwing the whole base away was a huge selling point. The kettle being so beautiful is just icing on the cake. It's easy to use, has great features, and is easy to care for.
Very high quality build that feels nice in the hand. Enough to fill my tetsubin almost twice, while staying light enough to handle easily. The controls are simple and intuitive, including the ability to manually set any temperature or to speed through preset settings, like Green, boil, etc.
The only change I'd like to see is the ability to update the presets and temperature step. I usually leave it on guided mode to quickly change temperatures, but they're not ideal for me.