Customer reviews from PopSockets
PopSockets - Multi-Surface Magnetic Suction Phone with MagSafe for Mobile Phones - Metallic Eucalyptus
Average customer rating
2.6
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
23
4 Stars
9
3 Stars
11
2 Stars
14
1 Star
42
Customer Reviews for PopSockets - Multi-Surface Magnetic Suction Phone with MagSafe for Mobile Phones - Metallic Eucalyptus
Customer Rating
1
Popmount broke
on February 27, 2023
Posted by: Yong
I bought this about 3 years ago and was satisfied for a while. Then as I went through the seasons (I live in NY), it kept falling off whenever there was a big temperature change. Hot summer days, cold winter days, pop went the popmount. Then today, it completely broke. The suction cup detached from the mount and the spring fell out. Very dissatisfied.
Written by a customer while visiting PopSockets
Customer Rating
1
Waste of Money
on February 20, 2023
Posted by: Savvyfrancis27
I had high hopes for this car mount because I've been using pop sockets for years now and love their stuff! But this... this ain't it chief. This product needs some edits and more testing. I placed it in my car as instructed and no matter what surface I use this thing doesn't stick. The adhesive is weak and the suction element only stays on for 30 mins before it pops off and my phone tumbles to the ground. Do NOT waste your money!!!
Written by a customer while visiting PopSockets
Customer Rating
1
Not working any more
on February 15, 2023
Posted by: Eva
I was excited to get this mount as it seems that you can adjust in many positions. I have barely gotten to use it though and it has become loose on the end making it where it just spins and the phone falls off. I tried to see if there was a way to adjust it but there only seems to be away to adjust the suction to where you mount it. Maybe this was a manufacturing defect. I tried getting in touch with customer service and someone answered and asked me my name and then hung up. It seemed as though the other reviews were top notch. Where did I go wrong?
Written by a customer while visiting PopSockets
Customer Rating
1
Does not work
on February 14, 2023
Posted by: Anisa
I bought this and it worked very well for about two weeks. Then it just starting falling off and was never the same. I DO NOT recommend! Waste of money
Written by a customer while visiting PopSockets
Customer Rating
2
Great at first, now flops phone around
on January 23, 2023
Posted by: Monica m.
It was GREAT when I first got it! It stayed on the windshield with no problem, as my dash is contoured and textured.
There are alot of bumpy roads around here so the weight of the phone has caused the springs to stretch and the release/tighten lever is loose.
I still use it daily although my phone is flopping around haha
There are alot of bumpy roads around here so the weight of the phone has caused the springs to stretch and the release/tighten lever is loose.
I still use it daily although my phone is flopping around haha
Written by a customer while visiting PopSockets
Customer Rating
3
Not transfferable
on January 12, 2023
Posted by: Ariel
I have bought 2 now 1 for my car and one for my desk. I needed to move it to my room and detached it from the popsocket base and moved it to my other base. It doesn't stay gripped well anymore after some time it just falls over.
Written by a customer while visiting PopSockets
Customer Rating
5
Love!
on January 1, 2023
Posted by: Madison
Like the original still but this new version holds all styles of pop tops plus sits out away from vent more which makes it easier to see controls if place in certain vents. Also love the 2 sizes of openings to fit your vent. I have no problem with it falling off vent either. Some complained it dose not fit snug with pop top. I’ve learned once you Read more about review stating Love!place your pop top in holder squeeze pop top closed as much as you can and it will not budge. Great product would recommend.
Written by a customer while visiting PopSockets
Customer Rating
2
iPhone 14 pro max is too heavy
on December 27, 2022
Posted by: Anonymous
Sadly after getting a new phone, I am realizing my 14 pro max is too heavy for the pop mount. It will no longer stay suctioned and just falls down which is dangerous while driving. I’ve also tried sticking it to the windshield but the weight of the phone makes it not only, again lose suction but the actual stand falls over. I’m pretty bummed as I don’t know what I can use with my pop socket now. ):
Response from PopSocketsBy EcommDev, December 29, 2022
Hi Courtney, thank you for taking the time to leave a review. I'm sorry that you had a bad experience, this is not the norm, and we would be happy to know more and try to find a solution for you. Keep an eye out for an email from one of our dedicated customer advocates who will soon be reaching out to you.
Written by a customer while visiting PopSockets