Customer Reviews for PopSockets - MagSafe Suck-Up Universal Magnetic Suction Grip & Mount with Adapter Ring for Cell Phones - Clear
Customer Rating
2
Doesn’t look like the picture
on January 8, 2023
Posted by: Barrett
Pretty, but does not look like the picture. Would definitely not call it opalescent pink, more of a solid metallic magenta. I’m wondering if I was shipped the wrong item?
I got catfished or popsocket-fished!!!! I purchased this for my new white iPhone 14 Pro with the Apple clear MagSafe case. I was super excited for it to come in because I love how translucent it looked in the photos. Thought it'd go very well with my new phone and clear case. However when it finally did arrive I was... disappointed. It just looks like a solid purple with very, very slight practically non-existent blue hue or whatever it is to it. Basically it just looks like a solid purple and not as clear, translucent, with hints of blue like in the photos they posted!!! What!!!! Even if I put it up to my room light and monitor strip light its really just a solid purple. I'm okay with it but with the amount I spent I really wished it was the exact same as the photos showcased online.
I love my PopSockets but regular ones sit so high. I thought this would be slimmer (it wasn’t really), but it didn’t even last long enough to get over it. Lost it the first day at work. Disappointing.
I love the clear because of how simple and clean it looks, but after a month and a half of usage, it’s already super discolored around where my fingers go… the discoloration is a bit quick for something at this price price point.
Response from PopSocketsBy EcommDev, December 28, 2022
Hi Mandy, thank you for taking the time to leave a review. I'm sorry that you had a bad experience, this is not the norm, and we would be happy to know more and try to find a solution for you. Keep an eye out for an email from one of our dedicated customer advocates who will soon be reaching out to you.
I literally just got my clear mag safe pop grip for my iPhone 14 pro max and had it on for two seconds, when I tried to replace the pop top, by pressing firmly and turning 90 degrees, the plastic top broke immediately! Now I can’t use either item! I thought pop top replacement was easy!!!!!