Customer reviews from Samsung US
Samsung - Galaxy S25 Edge 512GB - Titanium Jet Black (Verizon)
Average customer rating
4.7
(634 Reviews)
Rating breakdown 634 reviews
5 Stars
513
4 Stars
93
3 Stars
17
2 Stars
8
1 Star
3
84%of customers recommend this product.
(
27 out of
32)
Customer Reviews for Samsung - Galaxy S25 Edge 512GB - Titanium Jet Black (Verizon)
Customer Rating
5
Everything has gone well up to this point.
on July 8, 2025
Posted by: Crystalskull11
[This review was collected as part of a promotion.] Everything is functioning smoothly; I have no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on August 2, 2025
Posted by: Pbanks8888
[This review was collected as part of a promotion.] Love this phone especially the galaxy ai it helps me do my basic things when my hands are full
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Hate it
on June 6, 2025
Posted by: Ladybug
Too small. Screen is unresponsive to touch for copy and pasting. No punctuation on main keyboard screen. Can't customize notification sounds for different applications. Can't block messages from unwanted texters.
Response from Samsung USBy R&R Team, June 10, 2025
Hi Ladybug, thank you for your feedback on your Samsung Galaxy S25 Edge. We understand how frustrating it can be when your device is not meeting your expectations in functionality. We have provided a link to the full device manual to help you best align the settings around your messages to your preferences. We have also shared a link to the Samsung Support Team if you prefer one on one assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Slim and powerful
on June 16, 2025
Posted by: Bobcat
[This review was collected as part of a promotion.] This phone is excellent. AI features in the browser are useful and easy to understand in samsung browser. Batter life was a concern in all the prerelease reviews but its been an all day phone. Jean pocket or shirt pocket fit is very nice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
NOT Impressed!
on June 28, 2025
Posted by: Anonymous
from Abc
Expertise:Expert
Traded my Galaxy S10 for the S25 Edge. UGH! I want my S10 back! In my opinion, it was a much better phone! Better options and control. Better photo screen view! This S25 just does NOT have what I like in a cell phone. And Samsung thinks that it is ok to download games onto the phone without asking 😩 Not impressed at all.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, June 30, 2025
Hello Anonymous, we appreciate your feedback on your Samsung Galaxy S25 Edge. We know it can take time with a new device to discover all of the amazing features, and align the settings to your preferences. We have provided a link to the full device manual to assist you with this discovery, and to the Samsung Support Team if you have questions, or ever believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 AI review
on July 13, 2025
Posted by: Moyapeach
[This review was collected as part of a promotion.] The Galaxy AI on my Samsung S25 Edge is incredibly convenient. The way I can easily edit videos and pictures is impressive. My previous phones never had a feature that made editing this simple to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is pretty easy to use.
on June 14, 2025
Posted by: Jazmin973
[This review was collected as part of a promotion.] The Galaxy AI is really easy to use. It answers all kinds of questions that you would ask.
Value
4
Response from Samsung USBy R&R Team, June 18, 2025
Hey Jazmin973, thank you for sharing your thoughts about your Samsung Galaxy S25 Edge with us. We are so happy to hear that you are enjoying testing the knowledge of Galaxy AI and asking it questions throughout the day. We hope you'll reach out to us any time in the future any time you have questions or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Its great device
on June 17, 2025
Posted by: DrAakef
[This review was collected as part of a promotion.] Galaxy AI is very good also the screen very clear and smooth and the device is very slim
Value
5
Written by a customer while visiting Samsung US