Customer reviews from Samsung US
Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Average customer rating
4.7
(971 Reviews)
Rating breakdown 971 reviews
5 Stars
763
4 Stars
163
3 Stars
31
2 Stars
10
1 Star
4
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Customer Rating
3
So far this phone is easier to use than my old pho
on September 19, 2025
Posted by: JayBird
[This review was collected as part of a promotion.] I have not got stared with it yet still learning to use the phone
Value
3
Response from Samsung USBy R&R Team, September 22, 2025
Hi there JAybird, we appreciate your feedback on your Samsung Galaxy S25 Edge. We absolutely understand that it can take time to learn all of the features of your device and align the settings to your preferences. We have provided a link to the complete manual for your device to assist you in your exploration. We have also shared a link to the Samsung Support Team if any questions arise during your exploration. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
⭐ Galaxy S25 Edge — Review
on September 19, 2025
Posted by: Mansa1
[This review was collected as part of a promotion.] From first glance, the Samsung Galaxy S25 Edge strikes with one defining feature: extreme thinness. At just 5.8 mm, it’s Samsung’s sleekest flagship yet — almost delicate in its featherweight build, yet still packing many of the flagship trimmings. But like any design that chases slimness, there are trade-offs. This review walks through what you’ll love, what you might tolerate, and whether it’s worth your money.
Design & Display
The Edge is a marvel in design engineering. It weighs only 163 g, barely more than the base S25, yet houses a 6.7-inch QHD+ AMOLED display with 120Hz adaptive refresh rate.
Build quality is premium: a titanium frame, Gorilla Glass Ceramic 2 up front, and Gorilla Glass Victus 2 on the back. IP68 for dust and water resistance caps it off.
Colours are tasteful: Titanium Silver, Titanium Jetblack, Titanium Icyblue. Options are fewer than some Samsung models, but each is elegant.
Cameras
The main camera is a 200MP wide lens (f/1.7) paired with a 12MP ultra-wide. That massive sensor promises fantastic detail and flexibility, especially when cropping or using Galaxy AI-powered enhancements.
Selfies and video calls benefit from the 12MP front camera, which also integrates Galaxy AI editing tools like Generative Edit, AI Object Eraser, and smart portrait refinements.
Video recording supports up to 8K, further enhanced by AI-based stabilization and scene optimization.
A downside: there’s no dedicated telephoto lens. Zooming relies on cropping, where AI-assiste
Design & Display
The Edge is a marvel in design engineering. It weighs only 163 g, barely more than the base S25, yet houses a 6.7-inch QHD+ AMOLED display with 120Hz adaptive refresh rate.
Build quality is premium: a titanium frame, Gorilla Glass Ceramic 2 up front, and Gorilla Glass Victus 2 on the back. IP68 for dust and water resistance caps it off.
Colours are tasteful: Titanium Silver, Titanium Jetblack, Titanium Icyblue. Options are fewer than some Samsung models, but each is elegant.
Cameras
The main camera is a 200MP wide lens (f/1.7) paired with a 12MP ultra-wide. That massive sensor promises fantastic detail and flexibility, especially when cropping or using Galaxy AI-powered enhancements.
Selfies and video calls benefit from the 12MP front camera, which also integrates Galaxy AI editing tools like Generative Edit, AI Object Eraser, and smart portrait refinements.
Video recording supports up to 8K, further enhanced by AI-based stabilization and scene optimization.
A downside: there’s no dedicated telephoto lens. Zooming relies on cropping, where AI-assiste
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Slim, lightweight
on September 18, 2025
Posted by: Schreck
[This review was collected as part of a promotion.] This is an excellent phone. It is lightweight, and slim and the battery charge holds up very well. Very pleased with the S25 Edge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Huge disappointment
on September 18, 2025
Posted by: Seboobobob
[This review was collected as part of a promotion.] As a personal user of the new Samsung S25 Edge, I'm genuinely disappointed. This feels less like a step forward and more like a significant downgrade from my previous phone, the S22. I don't feel like I've bought a new phone at all.
For me, the most glaring and frustrating issue is the camera system. The S22 had a dedicated telephoto lens, which was a feature I used constantly. To my great dismay, the S25 Edge has completely abandoned this, opting for a dual-camera setup with just a wide and ultrawide lens. While Samsung claims the 200MP main sensor can achieve a "2x optical quality zoom" through cropping, it's just not the same. It’s a huge letdown and a major loss of functionality for anyone who values true optical zoom. The result is that I'm taking photos that feel less versatile and of a lower quality at a distance than I was with a phone that came out years ago.
And frankly, the obsession with making a phone as thin as possible is completely lost on me. How thin it is doesn't matter when it comes at the cost of essential features. The "engineering marvel" of its slim design means little when the core experience feels compromised. It's a shiny, sleek device that has stripped away the very things that made me a loyal Samsung customer. This phone is a massive disappointment. Galaxy AI
For me, the most glaring and frustrating issue is the camera system. The S22 had a dedicated telephoto lens, which was a feature I used constantly. To my great dismay, the S25 Edge has completely abandoned this, opting for a dual-camera setup with just a wide and ultrawide lens. While Samsung claims the 200MP main sensor can achieve a "2x optical quality zoom" through cropping, it's just not the same. It’s a huge letdown and a major loss of functionality for anyone who values true optical zoom. The result is that I'm taking photos that feel less versatile and of a lower quality at a distance than I was with a phone that came out years ago.
And frankly, the obsession with making a phone as thin as possible is completely lost on me. How thin it is doesn't matter when it comes at the cost of essential features. The "engineering marvel" of its slim design means little when the core experience feels compromised. It's a shiny, sleek device that has stripped away the very things that made me a loyal Samsung customer. This phone is a massive disappointment. Galaxy AI
Value
1
Response from Samsung USBy R&R Team, September 19, 2025
Hi there Seboobobob, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Edge with us. We know our customers have a range of needs and wants from their chosen device, and we do our best to provide a range of device options to meet the range of these needs. If you are looking for the top of the line camera features, the Samsung Galaxy S25 Ultra can't be beaten. We have provided a link to the Samsung SUpport Team to o ffer assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Phone euphoria
on September 18, 2025
Posted by: krod2272
[This review was collected as part of a promotion.] The Galaxy S25 edge has helped me stay connected and on task at work. I'm currently a student as well and it's features really help during group projects which I otherwise may struggle to find time for. The Galaxy AI is unlike anything I've ever experienced. So far I've been very impressed. It really makes a difference when you find a product that you can depend on, that really makes a difference in your life. A product that makes day to day tasks easier. I look forward to seeing what comes next. Thanks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love love love Samsung everything! ❤️
on September 17, 2025
Posted by: Moonmae
[This review was collected as part of a promotion.] Love!!Hanging onto as a backup phone."Galaxy AI" is not yet on my S25 but I will boot it up eventually and update software!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S25 Edge
on September 15, 2025
Posted by: Douran58
[This review was collected as part of a promotion.] The feature i love the most is the camera. It's so easy to zoom in or out. You can even zoom while making a video. The AI is a work in progress on my part lol. I'm old and set in my ways. That coupled with some fears that I hear people talk about has me dragging my feet. I am warming up to AI slowly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I'm discovering from it is GREAT
on September 15, 2025
Posted by: PsychoticLuv
[This review was collected as part of a promotion.] The Galaxy AI is so helpful in so many ways, especially when I'm writing my important emails. I thought it was my Case Worker who was suppose to be helping me in these situations but Galaxy AI gets me the information that I need right away.
Value
5
Written by a customer while visiting Samsung US