Customer reviews from Samsung US
Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Average customer rating
4.7
(1,135 Reviews)
Rating breakdown 1,135 reviews
5 Stars
884
4 Stars
197
3 Stars
36
2 Stars
12
1 Star
6
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Customer Rating
5
Thoroughly enjoying my S25 Edge
on March 14, 2026
Posted by: Jampae
[This review was collected as part of a promotion.] The Galaxy AI enabled S25 Edge has been a great upgrade on my Galaxy S22. It's much faster,double the memory and the battery life has been amazing. I'm able to use the Galaxy AI in such an intuitive manner that it has become almost automatic...as soon as I've got a question I can use ai to formulate the appropriate query and get great responses. The skills that have been added for photo editing are also amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ive ever had in my life
on March 14, 2026
Posted by: Ang76edge
[This review was collected as part of a promotion.] This phone is absolute fire the Galaxy AI on it is unbelievable you can make things that looks so real they stand out the look of the phone is wonderful the volume contents the colors just right I get this phone a 15 out of a 10 and I would suggest it to anyone Samsung I did their self with this one and
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Does everything.
on March 14, 2026
Posted by: Jp33333333
[This review was collected as part of a promotion.] I hardly ever use my laptop anymore. Just easier to ask my galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good looking phone
on March 14, 2026
Posted by: 100grant
[This review was collected as part of a promotion.] Good looking phone and it's capable of just about anything you need to do also love the Galaxy Ai
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my device!
on March 14, 2026
Posted by: S25phone
[This review was collected as part of a promotion.] I love the camera and so the cool AI features. You can do some amazing things with the photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love how light it feels
on March 13, 2026
Posted by: BDMatt
[This review was collected as part of a promotion.] I love how thin and light this phone is. I wanted a phone with a larger screen that didn't feel like a brick in my hands. The Galaxy AI features also work really well. I just wish that Samsung would have made a Samsung Galaxy S26 Edge.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product Features and Expectations
on March 13, 2026
Posted by: Nicol1008
[This review was collected as part of a promotion.] The Galaxy S25 Edge is a good phone—lightweight, slim, and featuring a solid processor and a decent camera. Personally, however, I would have preferred it to be slightly smaller to make it more practical to carry in a pocket, especially since it strikes me as a sportier phone aimed at a younger audience. Aside from that, it is an excellent product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok, not impressed
on March 13, 2026
Posted by: Kilbygrl
[This review was collected as part of a promotion.] I use the Galaxy S25 Edge for communicating with family and friends, social media, playing games, and doing research on certain things.
I'm not impressed with it's performance. It seems to be slower at loading things and the battery dies quickly. It's definitely not meant for someone who is on their phone often. I haven't tried AI on it yet so I'm not sure how that is. I've only had it for a few weeks, but I'll probably be trading it in as soon as I can.
I'm not impressed with it's performance. It seems to be slower at loading things and the battery dies quickly. It's definitely not meant for someone who is on their phone often. I haven't tried AI on it yet so I'm not sure how that is. I've only had it for a few weeks, but I'll probably be trading it in as soon as I can.
Value
3
Response from Samsung USBy R&R Team, March 16, 2026
Hello Kilbygrl, thank you for sharing your experience of your Samsung Galaxy S25 Edge with us. We know how disappointing it can be when your device is not operating as intended or expected. We have provided links to articles to help you maximize the speed and battery life of your device. We have also shared a link to the Samsung Support Team to assist you if you have questions, or continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US