Customer reviews from Samsung US
Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Average customer rating
4.7
(1,135 Reviews)
Rating breakdown 1,135 reviews
5 Stars
884
4 Stars
197
3 Stars
36
2 Stars
12
1 Star
6
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Customer Rating
4
Overall, a good phone
on April 27, 2026
Posted by: Ash196
[This review was collected as part of a promotion.] I've had this phone for about 8 months now. I've never had any real problems with it, besides occasional over heating but I feel thats more due to environment. I use the Galaxy AI on the regular and it has been quite helpful for things like translating and taking/editing photos. Everything works as it should and feels natural, as well as overall speeds being great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Why did I pick the Edge?!? SMH
on April 27, 2026
Posted by: Luv2ShopMore
[This review was collected as part of a promotion.] Wish it had the better Galaxy camera that captures clear images of craters on the moon, for example. All Galaxy's should come standard with an SD slot to expand memory and storage space.
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hello Love2ShopMore, thank you for sharing your thoughts about your Samsung Galaxy S25 Edge with us. We understand how frustrating it can be when your device is not operating as expected or intended. We have provided a link to an article to help you with the camera of your device. The removal of the SD card expansion helps enhance the durability of your device, and allowing access to your data across any device you have in your ecosystem. We have provided a link to the Samsung Support Team to assist you if you have questions about your device, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
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Samsung Community
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
S25 edge is awesome
on April 27, 2026
Posted by: Batman
[This review was collected as part of a promotion.] I love My s twenty five edge galaxy , the AI awesome graphics speed , everything I love about my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of bang for the buck
on April 27, 2026
Posted by: Voidbuilder
[This review was collected as part of a promotion.] Honestly, this has been a solid upgrade for me. I’m constantly jumping between my new role at my job, tracking my family life and documenting my model kit builds, so I need a device that actually keeps up with my schedule. Whether I’m running reports for work, catching a stream, or just winding down with a game, it hasn’t stuttered once.
The standout for me is the camera performance, especially when I’m taking shots of my builds. Using Galaxy AI makes a massive difference in how the photos turn out—it catches the fine details and textures without me having to spend an hour editing. It’s a tool that really works for me, not against me. If you’re looking for a phone that handles the heavy lifting for both work and play, you really can’t go wrong with this one.
The standout for me is the camera performance, especially when I’m taking shots of my builds. Using Galaxy AI makes a massive difference in how the photos turn out—it catches the fine details and textures without me having to spend an hour editing. It’s a tool that really works for me, not against me. If you’re looking for a phone that handles the heavy lifting for both work and play, you really can’t go wrong with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not the best model
on April 27, 2026
Posted by: Countrygirl57
[This review was collected as part of a promotion.] I was originally a customer of Sprint until TMOBILE took over. Never had any issues with my products, which I also have TMOBILE internet. This phone model has done somethings that I am not really sure of. Just haven't had the time to go to the store.
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hi Countrygirl57, we appreciate you sharing your experience of your Samsung Galaxy S25 Edge with us. We know how important your phone is to you every day for a range of daily tasks. Without knowing the details of your experience, we have provided a link to the Samsung Support Team. These experts can help you troubleshoot any frustrations, or answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The s25 has got to be by favorite phone yet
on April 27, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The AI integration in this s25 edge is very unique and ultra functional the phone overall is very functional in all aspects but the thinness of it is what changes the game in a good way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone maybe too thin
on April 27, 2026
Posted by: Androiddude
[This review was collected as part of a promotion.] This has definitely been the best phone I've had to date. I use it for a little bit of everything. Some streaming, music, social media and my primary phone. Only draw back has been how thin it is. While it is nice that it isn't bulky, I actually cracked the case getting into my car. Unbelievably the screen didn't cracked! I hadn't even had it a month. The phone still works as it did new and still no crack on the screen (I do have liquid glass). Definitely will buy another Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Jamesc38
[This review was collected as part of a promotion.] I use this for work all the time. I needed something for emails, phone and internet connection. It handles all it with ease. Very happy with this device.
Value
5
Written by a customer while visiting Samsung US