Customer reviews from Samsung US
Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Average customer rating
4.7
(1,135 Reviews)
Rating breakdown 1,135 reviews
5 Stars
884
4 Stars
197
3 Stars
36
2 Stars
12
1 Star
6
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Customer Rating
4
Excellent picture quality
on May 20, 2026
Posted by: Gafmax
[This review was collected as part of a promotion.] The search capability is very well when using Google still has issues with AI doesn't necessarily give you the correct information all the time
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really good quality
on May 19, 2026
Posted by: Bglowe25
[This review was collected as part of a promotion.] Galaxy ai is helpful in everyday task and overall performance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The greatest feature is the camera I love it.
on May 19, 2026
Posted by: Biscuit
[This review was collected as part of a promotion.] The galaxy AI is also great. It works wonderfully i havent had any issues with it at all. I use my device for gaming and staying in contact with my children and also for work its the best!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This is one of the best phones I've had in a while
on May 19, 2026
Posted by: 4CC1D3NTPR0N3
[This review was collected as part of a promotion.] At first I was hesitant to purchase the edge, I figured it would be another phone, that was identical to the previous model and that I would be underwhelmed. Boy was I wrong! This phone is one of the best models so far! The durability in my opinion puts it above the rest. It's sleek in design without sacrificing functionality. The camera leaves other products in the dust with the ability to edit while taking photos and after. Just about every part CAN be controlled using the AI platform but thats not a necessity for the phone to still stand above the rest. The ability to choose what the AI does control (from photos, to Message summaries) makes it desirable for most for allowing it to be optional and mean it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Camera/camera's on it.
on May 18, 2026
Posted by: Mathew
[This review was collected as part of a promotion.] Amazing phone through out. Would buy anything but Samsung Galaxy phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a solid durable phone
on May 18, 2026
Posted by: Sante90
[This review was collected as part of a promotion.] I use my phone for YouTube, work & text/talk. I like the design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst ever
on May 17, 2026
Posted by: Kayystarr
[This review was collected as part of a promotion.] Ivd had just about everything galaxy. Thjs one is by far the worst. Freezes. Doesn't recieve calls text. Goes possessed in a term. I hate it
Value
1
Response from Samsung USBy R&R Team, May 18, 2026
Hi there Kayystarr, thank you for sharing your experience of your Samsung Galaxy S25 Edge with us. We know how frustrating it is when your device is not operating as intended or expected. We have provided links to troubleshooting guides to help you troubleshoot the speed and freezing you mention experiencing, as well as help you ensure you are getting your texts and calls. We have lastly, provided a link to the Samsung Support Team to assist you further if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Galaxy phone is unable to make or receive calls
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Galaxy phone is unable to make or receive calls
https://www.samsung.com/us/support/troubleshooting/TSG01001613/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on May 17, 2026
Posted by: AfterdarkMark
[This review was collected as part of a promotion.] This phone by far has exceeded my expectations. The price for what you get is far superior than Motorola, HTC, T mobiles Revvl series. The camera is comparable to the iphones 15 or 16 and the storage is that of a laptop. All that and the edge look of the screen and how it gives it a sharp design all the way to the "edge" is absolutley by far is the best design Samsung has ever come up with in .....well my opion, and ofcaurse the icing on the cake Galaxy's new AI is extremely helpful and easy to use and fun! Thank you Samsung again for always being innovative and staying up with the latest and beating the being the greatest!
Value
5
Written by a customer while visiting Samsung US