Customer reviews from Samsung US
Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Average customer rating
4.7
(625 Reviews)
Rating breakdown 625 reviews
5 Stars
504
4 Stars
93
3 Stars
17
2 Stars
8
1 Star
3
84%of customers recommend this product.
(
27 out of
32)
Customer Reviews for Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Customer Rating
5
The phone is very lightweight and equally powerful
on June 20, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The phone packs in ton of features including Galaxy AI which helps in improving productivity in day to day basis. Its very hard to believe that a phone this slim can hold this much of performance and AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy s25 Edge is literally the top right now
on August 8, 2025
Posted by: SukYuhMudha
[This review was collected as part of a promotion.] Galaxy AI is completely 100% understanding better than any other AI so far and as it sits the way the direction of Samsung's career and entire facility and organizations going is going amazing Galaxy AI is going to be there number one and always will be
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Edge is high speed but lacks in extras
on August 12, 2025
Posted by: MysticOwl54
[This review was collected as part of a promotion.] Tha Galaxy AI of this product is great for the purpose of what we know of AI. However, the Wdge was not what I expected. O expected it to be faster than the other S25 models and have a few extra features than the other two. However, it's camera was not as clear and the processor just did not meet up to my expectations. Samsung could have named this the Alpa instead of the Edge and I would have expected different result. I did like the size of th4 Edge as I think that the S25's Ultra is just a little too big and the S25 is little to small. .
Value
3
Response from Samsung USBy R&R Team, August 13, 2025
Hi there MysticOwl54, we appreciate your feedback on your Samsung Galaxy S25 Edge. We know how disappointing it can be when your new device is not meeting your expectations, and we would love to help you maximize your experience. We have provided a link to a few articles to help you with the processing speed of your device. We have also shared a few links to articles to help you with the camera of your device. We have lastly shared a link to the complete manual and the Samsung Support Team to help you discover the full capabilities and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Phone Review
on September 15, 2025
Posted by: Tragedy
[This review was collected as part of a promotion.] I love the features and price...plus the Galaxy AI features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than expected
on October 5, 2025
Posted by: KingofMoreland
[This review was collected as part of a promotion.] You don't think your phone needs to be lighter until you hold this. It's excellent you forget you have it in your pocket and that you're holding it. Try picking up your old phone after holding this phone. It'll feel like a brick lol! For me the camera is great and battery is good enough for the day. Sure you can do better in both categories but do you really need too?
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone gives me the edge with Galaxy AI
on October 14, 2025
Posted by: SunRah
[This review was collected as part of a promotion.] This phone has been helpful in many aspects of my personal and work life. The Galaxy AI feature has been particularly helpful for me. This phone is dependable and is great for completing tasks for work when I'm on the go, downloading files, using my calendar and communicating with others. The camera is also excellent. I also appreciate the look and feel of the phone, as it is quite sleek and can easily fit into my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the slim design and how fast the phone proc
on October 16, 2025
Posted by: DrNewton
[This review was collected as part of a promotion.] I love my new Galaxy edge super fast. And I use it every day for scheduling and all my accounts are linked up on my Samsung account. The Galaxy AI is wonderful. It's streamlines my everyday activities and makes life a lot easier.
Value
5
Response from Samsung USBy R&R Team, October 16, 2025
Hello there DrNewton, we appreciate you providing feedback on your Samsung Galaxy S25 Edge. We couldn't be happier to hear that you are so pleased with the ways this device has made your life easier for a range of tasks. We have shared a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Edge is awesome.
on October 17, 2025
Posted by: Dave H
from Florida
Expertise:Expert
I received one of the first Galaxy S25 Edge. With all of the 'bad press' I was leary. The Edge has been perfect for all of the apps and with a few added tools have excellant battery / performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, October 22, 2025
Hey Dave H, we appreciate you sharing your thoughtsabout your Samsung Galaxy S25 Edge with us. We are so happy to hear that you are finding this device to be so perfect for your usage needs. We have shared a link to the manual for your device to assist you with additional features like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US