Customer reviews from Samsung US
Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Average customer rating
4.7
(971 Reviews)
Rating breakdown 971 reviews
5 Stars
763
4 Stars
163
3 Stars
31
2 Stars
10
1 Star
4
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Customer Rating
5
Love this phone
on April 7, 2026
Posted by: chelsreon
[This review was collected as part of a promotion.] I recently got the S25 Edge through a upgrade and I am very happy I chose the one I did. I have had multiple Samsungs over the years and wouldn't chose a different brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is absolutely amazing.
on April 6, 2026
Posted by: Jdpawpaw1680
[This review was collected as part of a promotion.] I absolutely love this product it truly surpasses my expectations. I have no issues whatsoever. Incredible product.
The Galaxy Ai feature is just outstanding. Absolutely satisfied.
The Galaxy Ai feature is just outstanding. Absolutely satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Afraid to upgrade
on April 4, 2026
Posted by: Sseriesguy
[This review was collected as part of a promotion.] Of all the Samsung models I've had this has been the best. I know I'll have to upgrade soon but I know with Samsungs quality I have nothing to worry about.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has MAJOR issues with screen protectors
on April 4, 2026
Posted by: Unhappy
[This review was collected as part of a promotion.] So EVERYONE I BANE A SCREEN PROTECTOR ON MY SAMSUNG GALAXY S25 EDGE MY SCREEN GOES GOOFY AND IT WON'T ACCEPT MY FINGERPRINT OR FACIAL RECOGNITION
Value
3
Response from Samsung USBy R&R Team, April 7, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 Edge with us. We completely understand how important the seamless usage of your device is to you every day. We have provided links to articles to help you troubleshoot the fingerprint reader and facial recognition of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Use Facial recognition security on a Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00062630/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Solid product, great battery
on April 4, 2026
Posted by: Muxter
[This review was collected as part of a promotion.] The phone is solid and hasn't had annoying glitches as so.e of my past phones have had. The battery lasts all day even when in constant use for music and audio books. The Galaxy AI features are surprisingly good. When doing searches on the internet, it brings up a summary of multiple results that allow me to get what I want without needing to open multiple links.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone!
on April 3, 2026
Posted by: Brandon
from Dothan, AL
Expertise:Intermediate
The S25 Edge is the best experience using a phone that I've had in YEARS! I truly have no idea why many consumers haven't given it a chance. It's brought enjoying a phone back to life. It's so lightweight and the perfect size for one or two handed use. Holding it is refreshing compared to bulky, heavy bricks. Battery life is often a huge complaint, yet the s25 Edge is great there as well. We live in a world where a charger is readily available should you need one. But it can easily last a full day. Samsung should reconsider the cancellation of the Edge series.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Battery life
on April 2, 2026
Posted by: Craftyfool
[This review was collected as part of a promotion.] The S25 Edge is a great phone too have on the go. The battery life last all day long without having extra charges. I always have a back up portable charger just in case but never have to use it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
3x S25 Edge User
on April 1, 2026
Posted by: GioZio
[This review was collected as part of a promotion.] As an ebiker enthusiast. Samsung Galaxy S25 Edge. Achieves the work & play specs I need. To function my daily drivers task errands. For backing up data and software updates. It's a pleasure to have more than one Edge devices. Refreshing to have fast scrolling through pics & videos. For future goals achievements. Not have to struggle with bugs & glitches. Nor battery lost in daily activities. Lite weight frame makes it easier carry on the go. Perfect for a heavy multi tasking. Thanks again for giving us the best updated devices. The value of the experience is worth it. Keep up the good work Samsung.
Value
5
Written by a customer while visiting Samsung US