Customer reviews from Samsung US
Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Average customer rating
4.7
(971 Reviews)
Rating breakdown 971 reviews
5 Stars
763
4 Stars
163
3 Stars
31
2 Stars
10
1 Star
4
86%of customers recommend this product.
(
32 out of
37)
Customer Reviews for Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Customer Rating
3
Not the best model
on April 27, 2026
Posted by: Countrygirl57
[This review was collected as part of a promotion.] I was originally a customer of Sprint until TMOBILE took over. Never had any issues with my products, which I also have TMOBILE internet. This phone model has done somethings that I am not really sure of. Just haven't had the time to go to the store.
Value
3
Response from Samsung USBy R&R Team, April 28, 2026
Hi Countrygirl57, we appreciate you sharing your experience of your Samsung Galaxy S25 Edge with us. We know how important your phone is to you every day for a range of daily tasks. Without knowing the details of your experience, we have provided a link to the Samsung Support Team. These experts can help you troubleshoot any frustrations, or answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The s25 has got to be by favorite phone yet
on April 27, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The AI integration in this s25 edge is very unique and ultra functional the phone overall is very functional in all aspects but the thinness of it is what changes the game in a good way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone maybe too thin
on April 27, 2026
Posted by: Androiddude
[This review was collected as part of a promotion.] This has definitely been the best phone I've had to date. I use it for a little bit of everything. Some streaming, music, social media and my primary phone. Only draw back has been how thin it is. While it is nice that it isn't bulky, I actually cracked the case getting into my car. Unbelievably the screen didn't cracked! I hadn't even had it a month. The phone still works as it did new and still no crack on the screen (I do have liquid glass). Definitely will buy another Samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 27, 2026
Posted by: Jamesc38
[This review was collected as part of a promotion.] I use this for work all the time. I needed something for emails, phone and internet connection. It handles all it with ease. Very happy with this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has met my expectations
on April 27, 2026
Posted by: LilacRose1958
[This review was collected as part of a promotion.] Following a short transition time from a different android device, this device has allowed me easier communication on many platforms, faster gaming responses, and able to perform daily business activities.
Pairing this device with my previous one provided an easy, and complete transition of stored files, photos, apps, and other information.
The ease of Samsung AI research has allowed me find solutions on the features I was unfamiliar with. As I learn more about this device I am able to work, play games, and communicate smoother and faster, allowing me to connect with others in a better way.
I will always go with a Samsung device over any other products on the market.
Pairing this device with my previous one provided an easy, and complete transition of stored files, photos, apps, and other information.
The ease of Samsung AI research has allowed me find solutions on the features I was unfamiliar with. As I learn more about this device I am able to work, play games, and communicate smoother and faster, allowing me to connect with others in a better way.
I will always go with a Samsung device over any other products on the market.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S21 to S25
on April 27, 2026
Posted by: JeepGirl
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 for a while now, and it’s honestly one of the most efficient and intuitive phones I’ve ever owned. It’s not just a smartphone—it feels like a personal assistant that keeps everything in my day running smoothly.
What stands out immediately is how seamlessly everything works together. The built-in Galaxy AI features have completely changed how I use my phone. I can search, organize, and complete tasks across multiple apps with a single request, which saves a ton of time and eliminates the need to constantly switch between apps.
The Now Brief and Now Bar features are especially helpful—they keep important updates, reminders, music, and notifications easily accessible without unlocking the phone. It’s a small detail that makes a huge difference in staying organized throughout the day.
Performance-wise, the Galaxy S25 is incredibly fast and smooth. The Snapdragon 8 Elite processor and 12GB of memory make multitasking effortless. Whether I’m working, streaming, or jumping between apps, there’s zero lag—it just keeps up with everything I throw at it.
The camera system is another highlight. The AI-powered ProVisual Engine enhances photos and videos automatically, so everything looks crisp and professional without needing to adjust settings. It’s perfect for capturing everyday moments or more detailed shots with minimal effort.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Constant Compliments from Users of the Other Phone
on April 27, 2026
Posted by: Phoneputer
[This review was collected as part of a promotion.] My Galaxy S25 is my computer. I pay my bills, make my calls, scan papers, send faxes, e-mail, text, draw, game, anything you could think of, I do! I even created an app, website, and social media platform all on my Galaxy S25.
The stylus comes in super handy when you need it for certain games or for detailed work. Everyone I know who uses the "other" brand is stunned at the quality of the camera and the extent of the features my Galaxy S25 has. I have even had some converts!
Overall, I would stick with this device without question, though I wouldn't mind trying the newest model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on April 27, 2026
Posted by: Stormbambii
[This review was collected as part of a promotion.] Galaxy ai is a life saver it helps me to keep my life organized
Value
5
Written by a customer while visiting Samsung US