Customer reviews from Samsung US
Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,135 Reviews)
Open Ratings Snapshot
Rating breakdown 1,135 reviews
5 Stars
884
4 Stars
197
3 Stars
36
2 Stars
12
1 Star
6
86%of customers recommend this product. 
(
32 out of 37
)
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Customer Reviews for Samsung - Galaxy S25 Edge 256GB - Titanium Jet Black (Verizon)
Customer Rating
4 out of 5
4
The phone is super light!
on June 15, 2025
Posted by: TheBodyShopGuy8571
[This review was collected as part of a promotion.] I like the phones features the functionality of it and that it is light and somewhat compact. The screen display it clear and vivid. The one thing I am very disappointed about is the camera. For a 200 MP camera it does not take very good pictures. The zoom on is poor and when you zoom out the clarity is terrible. I got this phone 1 for the size and weight and 2 because I use my phone to take a lot of pictures for my job. I had a z-fold before and the camera on it was terrible also and this one is not much better. It also seem like the processor in it lags also. It takes forever for it to open up a website sometimes. All in all I would rate this phone a 6 out of 10. It will do almost everything I need it to.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 17, 2025
Hello TheBodyShopGuy8571, we appreciate your feedback on your Samsung Galaxy S25 Edge. We are happy toh ear that you are so pleased with the lighter design and display quality of your device. We have provided links to articles to help you capture the best possible photos and videos with your phone, and maximize the speed of your device. We have also provided a link to the Samsung Support Team if these experiences continue and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Galaxy phone or tablet camera does not focus on the subject
https://www.samsung.com/us/support/troubleshooting/TSG01001297/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phones!
on June 14, 2025
Posted by: Primo3
[This review was collected as part of a promotion.] Love the Galaxy phone series! I've had Galaxy series Phines since they first came out
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is pretty easy to use.
on June 14, 2025
Posted by: Jazmin973
[This review was collected as part of a promotion.] The Galaxy AI is really easy to use. It answers all kinds of questions that you would ask.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 18, 2025
Hey Jazmin973, thank you for sharing your thoughts about your Samsung Galaxy S25 Edge with us. We are so happy to hear that you are enjoying testing the knowledge of Galaxy AI and asking it questions throughout the day. We hope you'll reach out to us any time in the future any time you have questions or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Please read 👍👍up
on June 14, 2025
Posted by: TruthSpeaker
from Charlotte
Expertise:Intermediate
I love Samsung devices they last long if I like to give to someone in need they will love it. If Samsung is reading this I would like to ask in winter times when I am on long drive and my phone is on vent clip I get an error that phone is hot if they can look into this certain city's in America phone has to be on phone holder or a clip for people who are using phone clip on vent design it or make a case that is a hear protector other than that 2 👍👍 Samsung brands and designers and the smart team behind making Samsung products thank you..
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has such an elegant design
on June 12, 2025
Posted by: techy24
[This review was collected as part of a promotion.] The Samsung S25 Edge is truly a breathtaking device. Powered by the Snapdragon 8 Elite, the Samsung Galaxy S25 Edge combines power and performance with a stunning design. The phone is beautiful and powerful, I am able to play intensive games at a stunning 120fps without sacrificing looks for performance. Beyond its elegant design, the phone also features high quality cameras for photos as elegant as the phone itself.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Bad battery
on June 11, 2025
Posted by: Irving
The battery is awful. Have to charge everyday . It should last longer
Response from Samsung USBy R&R Team, June 12, 2025
Hi Irving, thank you for sharing your thoughts about your new Samsung Galaxy S25 Edge with us. We understand how frustrating it can be when your device is not meeting your expectations, and we would love to help you maximize the battery life of your device. We have provided a link to a few troubleshooting guides to assist you with this matter, and to the Samsung Support Team to offer additional assistance if this continues. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
No s pen, had i known before, I wouldn't have purc
on June 10, 2025
Posted by: Samsngfanatic
[This review was collected as part of a promotion.] I hate this phone, had i known it wasn't going to have s pen i would have gone another route...if you are use to using s pen do not purchase
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 11, 2025
Hi there Samsngfanatic, thank you for sharing your thoughts about the new Samsung Galaxy S25 Edge with us. We know our customers have a range of needs and wants from their chosen devices, and we do our best to provide information to help our customers select the best options for their needs. We have provided a link to the Samsung Support Team if you would like to explore all options that may be available to you. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am pleasantly surprised
on June 10, 2025
Posted by: SamEdge
[This review was collected as part of a promotion.] As the title says I am pleasantly surprised with my new Galaxy S25 edge. I was a bit worried about the battery capacity on this phone. But it's been fine. I get over a day with a charge. I've always liked the screen size of the galaxy + phones, but they are so heavy and thick. This 25 edge is so much thinner and lighter. It feels better than the plus if you're holding it for any length of time. So far I'm very happy with the edge.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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