Customer reviews from bosch-home.com
Bosch - 100 Series 21.6 Cu. Ft. Bottom-Freezer French Door Counter-Depth Smart Refrigerator with External Water and Ice - Stainless Steel
Average customer rating
4.5
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
12
4 Stars
5
3 Stars
1
2 Stars
1
1 Star
0
100%of customers recommend this product.
(
12 out of
12)
Customer Reviews for Bosch - 100 Series 21.6 Cu. Ft. Bottom-Freezer French Door Counter-Depth Smart Refrigerator with External Water and Ice - Stainless Steel
Customer Rating
2
Inconsistent cooling
on November 13, 2025
Posted by: Phyllis
My previous samsung had consistent cooling. My new Bosch is cold in back and freezes whatever is in the back. I do not keep a full fridge, but trying to keep items away from the vents is not always possible. Purchased all b9sch appliances, stove fridge, microwave and dishwasher.
Response from bosch-home.comBy TM, CS, November 14, 2025
Hi, thank you for your review. We apologize for any disappointment or difficulties you may be experiencing with this appliance and for any inconvenience. If service is necessary, please use the following link to locate a Bosch authorized service provider in your area: https://www.bosch-home.com/us/owner-support/repair-service. For any additional assistance, please call our Customer Support team at 1-800-944-2904. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Beyond Fabulous
on November 14, 2025
Posted by: Anita
[This review was collected as part of a promotion.] I have had this refrigerator for several months now. In this time, I can give you a complete review on how I feel. The temperature controls in both the refrigerated section and the freezer section are excellent. I have had other brand refrigerators that have not been able to maintain a level temperature nor properly cold. The Bosch is excellent in that area and I have everything wonderful to say about it! I got the counter depth model as I was limited on space in my new home. This was new for me as I've always had traditional sized refrigerators but even though it is not as deep as the others, there is plenty of room for everything I would want. There are a lot of spaces on the door as well as in the main portion with shelves to accommodate everything. And the shelves can be adjusted to accommodate anything that you would like. The freezer section is on the bottom with the large portion being on the primary pull out when you open the door. There is a shallow drawer that slides out separately above it. This allows you to organize a freezer a lot better than just dumping it in one main section. I am still getting The Knack of that as this is also new to me having a freezer on the bottom. The recessed handle areas are excellent also! No more handles that jut out into your walking space and make for one more piece that catches dust. The recessed are extremely attractive as well as being practical. The water dispenser and Ice dispenser are both in the same area. And the space can accommodate a lot of large bottles or full size glasses. It is not able to handle 40 oz type of jugs or glasses though. Overall, I do not hesitate in recommending this refrigerator to anyone. It is a fantastic investment and I feel confident that it is going to be fully operational for many many years.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Door could be better
on June 9, 2025
Posted by: fridge
I'm new to the french door style, but I'm finding the right door does not close without a deliberate push to close. The stainless finish shows finger prints. Otherwise, so far, I like my fridge.
Written by a customer while visiting bosch-home.com
Customer Rating
5
Great Refrigerator
on June 29, 2025
Posted by: Vick
Very nice well made refrigerator. Doors are easy to open and the shelves are very accessible. The only design issue is the "handle" for opening the freezer catches crumbs.
The icemaker is really quick and produces plenty of ice cubes!
The icemaker is really quick and produces plenty of ice cubes!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Ice Maker Off Feature
on July 18, 2025
Posted by: PC Smith
Not very intuitive to see that the ice maker panel indicates "off" all the time.
Response from bosch-home.comBy CM, CS, July 18, 2025
Hi PC Smith, thanks for your review. At Bosch, we strive to provide the high level of quality and reliability our products are known for, and we're very sorry to hear this model has not met your expectations. Please know that your feedback is extremely valuable to us and will be shared with the appropriate teams for further review and consideration. For any product-related inquiries, feel free to call Customer Care at 800-944-2904 for real-time support. Thank you.
Written by a customer while visiting bosch-home.com
Customer Rating
4
Nice but flawed
on July 23, 2025
Posted by: JonB
[This review was collected as part of a promotion.] Overall the fridge is very good. It would be great except that 1) the icemaker has twice stopped working and needed to be restarted by power-cycling the fridge, and 2) the recessed door "handles" result in excessive finger prints on the door. Since there aren't proper handles this is unavoidable. Moreover, the advertised finger print resistant finish is clearly not a true.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
5
Everything I Need
on July 27, 2025
Posted by: Vick
[This review was collected as part of a promotion.] I love my new refrigerator, it has plenty of room for everything. The doors make it easy to organize. The tray in the freezer makes it very usable. The icemaker makes tons of ice. Overall a great product!
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com
Customer Rating
4
Great Bosch Refrigerator
on July 31, 2025
Posted by: Karen
[This review was collected as part of a promotion.] Love the refrigerator! Only one thing that is not perfect is right side of the refrigerator, it's hard to close. You have to push the door very strongly to close it. It has a flap that needs to shut so it's a little more difficult. If you don't push it hard, refrigerator could stay open.
I would recommend this to a friend!
Written by a customer while visiting bosch-home.com