Customer reviews from Whisker
Whisker - Litter-Robot 4 Litter Hopper - White
Average customer rating
4
(653 Reviews)
Rating breakdown 653 reviews
5 Stars
399
4 Stars
74
3 Stars
56
2 Stars
42
1 Star
82
Customer Reviews for Whisker - Litter-Robot 4 Litter Hopper - White
Customer Rating
4
Great product but may require some troubleshooting with Whisker help to get working
on September 8, 2024
Posted by: Afshan
When I first got the litter hopper and followed the instructions to set up, it would not work. Whisker sent me another hopper to see if that was the issue. I had to wait for a new hopper and then tried it to find that it still didn’t work. Then Whisker sent me a new base to try out. When I got the new base, I set up the hopper again, and it worked. It is working beautifully now and really does help out to ensure the robot always has the right amount of litter. I do find I need to refill the hopper at least twice a week, but overall I would recommend it.
Written by a customer while visiting Whisker
Customer Rating
2
It doesn’t work
on September 7, 2024
Posted by: Emma/Evie
It does not dispense litter
Written by a customer while visiting Whisker
Customer Rating
1
Disaapointed
on September 7, 2024
Posted by: Litter H.
Does not dispense. States it is connected and ready. Wish i had not purchased it.
Written by a customer while visiting Whisker
Customer Rating
5
Makes litter level easy!
on September 7, 2024
Posted by: Tyler
I love this thing! It doesn’t dispense as often as I would have expected, but it keeps the litter level topped of just fine! Totally worth getting. It’s made taking care of my cat just a little bit easier.
Written by a customer while visiting Whisker
Customer Rating
4
Litter Hopper Review
on September 7, 2024
Posted by: liz
Installing this on the Litter Robot 4 wasn't difficult. The hardest part was getting the hood lined up properly. You need it adjusted just right on the hinge to latch flush on sides. This has been great at keeping the litter from becoming too low which helps keep the robot clean. I like the reminders and notifications of the bin becoming full, but I have a bad habit of forgetting to check the litter. When the litter gets too low, then the cat poo sticks to the robot and makes it a mess. This helps prevent that. One thing I dislike about this is there is no notification if the Litter Hopper is becoming low. It is hard for me to check the level since I put it in the corner of the bathroom closet. My three Siamese cats have no issues with the box. I have the stairs since two of them are older. My one little cat dog actually enjoyed setting the robot off. I have caught him multiple times sticking his head in the entry and sitting back, watching it spin. He also figured out his auto feed and started feeding himsel
Written by a customer while visiting Whisker
Customer Rating
3
Never ending errors
on September 7, 2024
Posted by: Peg
I’ve had the litter robot 4 since late November. I added the litter hopper last month. I had frequent errors with the LR4 regarding not completing the cycle. After several attempts to fix the error permanently, I was finally told that I was using the wrong litter (too heavy) even though when I contacted the company they said the litter was fine. So, last month as I was waiting for the litter hopper to come in I changed the litter to something lighter. It was good for about a week except the cats did not appreciate the change. Now, I’ve got the hopper in place, I’m getting another error- to do with the new accessory. Sigh… So it’s great when it works.
Written by a customer while visiting Whisker
Customer Rating
5
Love it
on September 7, 2024
Posted by: TT
Works fantastic. Easy to install. Life is much easier.
Written by a customer while visiting Whisker
Customer Rating
5
Great addition!
on September 6, 2024
Posted by: Daisydd
I was skeptical, but once I got it calibrated correctly (easy), it works like a charm!! No worries about low level of litter
Written by a customer while visiting Whisker